Angelina Piergallini Bloom
Tiltonsville
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Adaptable professional skilled in managing and maintaining medical device system components. Proven track record in providing timely and reliable customer service and ensuring system availability. Effectively troubleshoots and resolves complex issues.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
9
9
years of professional experience
Work History
Server
Olive Garden Restaurant
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Co-Owner
Local Alchemy
05.2022 - 12.2023
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Hostess
Bob Evans
05.2019 - 08.2019
- Advised customers about special offerings and menu items to help drive sales.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Backed up servers by checking on tables and retrieving items for guests.
Server/Waitress
Romanos Restaurant
03.2018 - 05.2019
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Ice Cream Server
Rayland Dairy Queen
05.2016 - 03.2018
- Greeted incoming customers and provided reliable, friendly customer service.
- Accurately operated cash register to process customer payments.
- Kept tidy and organized area to comply with cleanliness standards.
- Completed milkshakes and ice cream desserts for customers.
- Processed sales transactions for cash, debit, and credit purchases.
Sales Associate
Wheeling Nailers Gift Shop
09.2017 - 02.2018
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Contributed to event marketing, sales and brand promotion.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Geography of Urban Planning & Sustainability
Ohio University
Athens12-2021
High School Diploma -
Buckeye Local High School
Rayland, OH05.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- File management
- Mail handling
- Bookkeeping
- Basic accounting
- Spreadsheet tracking
- Reception desk management
Timeline
Server
Olive Garden Restaurant
02.2024 - Current
Co-Owner
Local Alchemy
05.2022 - 12.2023
Hostess
Bob Evans
05.2019 - 08.2019
Server/Waitress
Romanos Restaurant
03.2018 - 05.2019
Sales Associate
Wheeling Nailers Gift Shop
09.2017 - 02.2018
Ice Cream Server
Rayland Dairy Queen
05.2016 - 03.2018
Bachelor of Science - Geography of Urban Planning & Sustainability
Ohio University
High School Diploma -
Buckeye Local High School
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