Summary
Overview
Work History
Education
Skills
Timeline
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Angelina Pollino

Galloway

Summary

Versatile and results-driven professional with a commendable history at the United States Air Force, adept in critical thinking and outstanding customer service. Excelled in high-stakes environments, demonstrating exceptional organizational skills and a commitment to excellence. Proven track record of enhancing team collaboration and significantly improving client satisfaction through meticulous attention to detail and proactive problem-solving.

Overview

6
6
years of professional experience

Work History

Server

Villa Rifici
06.2019 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Increased sales significantly by upselling higher-end products to customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Security Forces Member

United States Air Force
08.2019 - Current
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Identified and reported suspicious activity to prevent security incidents.
  • Patrolled grounds to monitor the status and safety of premises.
  • Decreased potential threats by maintaining strict access control procedures for personnel and vehicles.
  • Safeguarded sensitive materials by implementing rigorous inventory management practices and adhering to established guidelines.
  • Responded to emergency situations quickly and calmly for professional support.
  • Maintained a clear understanding of chain-of-command structures, ensuring efficient distribution of tasks among team members during operations or drills.
  • Led team in conducting vehicle inspections at entry points, preventing the introduction of contraband.
  • Traveled to alternate locations for additional duties and advanced training scenarios.

Real Estate Agent

Century 21 Atlantic Professional Realty
10.2021 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Provided exceptional support during the negotiation process, advocating for clients' best interests at all times.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Leveraged social media platforms to promote listings, reaching broader audience and generating leads.

Substitute Teacher

Greater Egg Harbor Regional High School District
11.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Monitored student performance and provided feedback to inform instruction.

Office of Air & Family Readiness- Readiness NCO

United States Air Force
07.2024 - Current
  • Ensuring service members comply with requirements for upcoming deployment cycles and transitioning in/out of service.
  • Liaison between the 177th Fighter Wing and community organizations, including partnerships and event planning.
  • Information and referral, and data entry.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Absegami High School
Galloway, NJ
06-2020

32 Credits - Criminal Justice

Stockton University
Galloway, NJ

Bachelor of Arts - Criminal Justice

Thomas Edison State University
Trenton, NJ
12-2024

Skills

  • Teamwork and collaboration
  • Outstanding customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Organization and time management

Timeline

Office of Air & Family Readiness- Readiness NCO

United States Air Force
07.2024 - Current

Substitute Teacher

Greater Egg Harbor Regional High School District
11.2023 - Current

Real Estate Agent

Century 21 Atlantic Professional Realty
10.2021 - Current

Security Forces Member

United States Air Force
08.2019 - Current

Server

Villa Rifici
06.2019 - 03.2024

High School Diploma -

Absegami High School

32 Credits - Criminal Justice

Stockton University

Bachelor of Arts - Criminal Justice

Thomas Edison State University

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Angelina Pollino