Front Desk Receptionist
Arlington orthopedic Associates Physical Therapy
Arlington, TX
07.2023 - 11.2024
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling meetings between patients and physical therapists according to established protocols.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Performed clerical duties such as typing letters, faxing documents, photocopying materials and filing documents.
- Verified insurance coverage and copayments for treatments.