Angelina Riggs
Chicago,IL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level bartending and serving position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Tequila Mucho
Hickory Hills, IL
03.2024 - Current
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Developed good working relationships with fellow employees through effective communication.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer and cocktails for patrons.
- Collected and organized daily till totals and tips.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Neatly sliced and pitted fruit for garnishing drinks.
Bartender
Exit saloon
Summit, IL
06.2023 - Current
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
Restaurant Server
Connie'S Pizza
Chicago, IL
12.2022 - 05.2023
- Greeted and seated customers promptly, courteously, and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Recorded orders accurately into the Point of Sale system.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Communicated effectively with kitchen staff regarding order status updates.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Stocked server areas with supplies before, during and after shifts.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Restaurant Waiter
Wings And Rings
Chicago, IL
05.2020 - 11.2022
- Greeted customers, provided menus and answered questions about menu items.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Crew Member
Dunkin' Donuts
Chicago, IL
02.2019 - 08.2020
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or when taking orders through drive through.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Thomas Kelly High School
4136 S California Ave, Chicago, IL 6063205-2018
Skills
- Food Service
- Payment Processing
- Health codes compliance
- Beverage Preparation
- Engaging personality
- Bar service preparation
- Extensive beer knowledge
- Performance Improvement
- Outstanding customer service
- Maintaining a clean bar
- Anticipating guest needs
- Professional Appearance
- Outgoing Personality
- Flexibility
- Teamwork
- Adaptability
- Muiltitasking
Certification
- Basset
- Food handler
Affiliations
- working out at the gym
- Yoga
- bike riding
- swimming
References
References available upon request.
Timeline
Bartender
Tequila Mucho
03.2024 - Current
Bartender
Exit saloon
06.2023 - Current
Restaurant Server
Connie'S Pizza
12.2022 - 05.2023
Restaurant Waiter
Wings And Rings
05.2020 - 11.2022
Crew Member
Dunkin' Donuts
02.2019 - 08.2020
High School Diploma -
Thomas Kelly High School