ANGELINA RIVERA
Estero,FL
Summary
Responsible, dedicated and energetic professional. Goal oriented self-starter. Proven leader and mentor. Outstanding interpersonal and communication skills. Enthusiastic outgoing team leader. Determined to learn new skills.
Healthcare professional with solid track record in administrative roles, prepared for dynamic healthcare environments. Known for effectively managing patient records and supporting medical staff to improve operational efficiency. Valued for reliability and adaptability, fostering cooperative team atmosphere and delivering consistent results.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Unit Secretary/Coordinator-Maternity Department
New York Presbyterian Hudson Valley Hospital
10.2023 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Maintained patient confidentiality in line with HIPAA regulations.
- Exprienced with Epic,Cerner all Electronic Health Records
- Help in Triage and codes
Cardiac Stress Technician
NEWYORK-PRESBYTERIAN HUDSON VALLEY HOSPITAL
01.2007 - 10.2023
- Explain procedure to patient prior testing
- Assist physician assistant and nurse
- Assure adequate equipment and supplies for testing
- Maintain records
- Assist monitoring patients and vital signs
- Assist in emergency codes
- Perform EKG
- Connect patient to stress test equipment
- Gather data for the cardiologist
- Participate in meetings and educational sessions
- Keep department and patient workflow
- Competent in PACS, Cerner, CD burner, c Infonet
- Participate in Planetree, Patient & Family Partnership Councils
- Team building
- Crossed trained to help with Mammography Cerner Imaging letters for follow-up as well as results
Personal Trainer/Key Staff/ Cancer Exercise Specialist
CLUB FIT
04.2001 - 08.2006
- Highly motivated to help others reach their health and fitness goals
- Design each class to match the skills and learning levels of all participants
- Promote club programs, and services to participants
- Worked one-on-one with clients to help modify exercises to maximum benefit and safety
- Conducted training for new members for Fitlinxx
- Helped clients of all ages and fitness levels improve health and wellbeing
- Hands-on skills to guide patients into recovery with an individualized program with their recovery physically and emotionally
Medical Assistant
OB-GYN MEDICAL GROUP DR. D'URSO
06.2000 - 06.2001
- Assisted Physician with in-office procedures
- Work up patients and prepare them for the exam
- Take vital signs and electrocardiograms
- Call in prescriptions
- Call patients with normal results or orders as directed by provider
- Answer patients questions and educate them
- Sterilize instruments
- Send medical records as needed
- Prepare all charts for future appointments
- Restock exam rooms
- Assist with administrative duties
Education
Certificate of Technical Studies - Medical Assistant
05-1998
Continuing education for the purpose of graduating.
High School Diploma -
05-1993
Skills
- Efficient Task Coordination
- Strategic Problem Resolution
- Innovative Thinking
- Skilled in Digital Technology
- Rapid Learner
- Effective Organizational Skills
- HIPAA Regulatory Compliance
- Medical Chart Organization
- Proficient in EMR Systems
- Clinical Administration Expertise
- Healthcare Data Entry
- Medical terminology
- Administrative Office Coordination
- Experience with Epic Systems
Accomplishments
- Achieved Employee Award through effectively helping with Excellence care and Team Work for Patients and Staff for the hospital.
Certification
- Cancer Exercise Training Institute, 2006
- Aerobics and Fitness Association of America, 2002
- Ultrasound Diagnostic School, 1998
- Fajardo Community Private School, 1993
Languages
Spanish
Full Professional
Timeline
Unit Secretary/Coordinator-Maternity Department - New York Presbyterian Hudson Valley Hospital
10.2023 - Current
Cardiac Stress Technician - NEWYORK-PRESBYTERIAN HUDSON VALLEY HOSPITAL
01.2007 - 10.2023
Personal Trainer/Key Staff/ Cancer Exercise Specialist - CLUB FIT
04.2001 - 08.2006
Medical Assistant - OB-GYN MEDICAL GROUP DR. D'URSO
06.2000 - 06.2001
Ultrasound Medical School - Certificate of Technical Studies, Medical Assistant
Fajardo Community Private School - High School Diploma,
Activities
- Operation Recovery Puerto Rico, 2017, Humanitarian Effort
- Operation Teddy Bear, 2018, Humanitarian Effort
- Peers Influence Peers Partnership, Provided opportunity for the youth as peers to make healthy lifestyle choices
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