Angelina Rivera
Aliso Viejo,CA
Summary
Experienced information‑processing professional seeking a role with advancement potential, bringing strong technical accuracy, high‑volume data management experience, and a proven ability to support complex administrative workflows.
Overview
25
25
years of professional experience
Work History
Office Technician
Centralized Operations / Administrative Services
04.2023 - Current
- Managed barcode creation, verification, and tracking for Green Folder processing.
- Returned original documents to clients and maintained accurate handling records.
- Cleared CalFresh applications in line with county and state requirements.
- Assigned Person Selection lead and supported workflow distribution
- Resolved exception-workflow items to maintain data accuracy.
Office Technician
Social Services Agency
12.2013 - 04.2023
- Processed Upfront Imaging, case transfers, and TMS/WMS reassignment tasks.
- Generate OnBase and OC Portal-BCW reports.
- Assigned CIO tasks to Eligibility Technicians.
- Supported Operation Santa Claus toy distribution.
Information Processing Technician
County Of Orange / Lloyd Staffing
01.2013 - 12.2013
- Looked up state case numbers in CWS/CMS.
- Purge and organized file folders.
- Filed warrants and police reports accurately.
- Performed data entry and made copies as needed.
Front Office Assistant
Fortier Dental Design
08.2010 - 08.2011
- Provided accommodations to patients.
- Answered multi-line phones.
- Determined insurance eligibility.
- Scheduled appointments.
- Collected co-pays from patients.
- Confirmed next day appointments.
Data Entry Technician / Office Technician
Social Services Agency
06.2001 - 08.2007
- Entered client application information provided from a state wide database.
- Administered finger printing process.
- Issued temporary Medi-Cal cards to clients.
- Answer multi-line phones.
- Assist clients at the reception windows, expedite and review their applications.
- Kept track of attendance for the unit I supported.
- Assist English speaking Eligibility Technicians with written translation as well as face to face interviews.
Education
Registered Dental Assistant
American Career College
CA08-2010
Skills
Work effectively both independently and as part of a team, with strong data entry skills, proficiency in Word and Excel, professional multitasking ability in fast-paced environments, and bilingual fluency in English and Spanish
Timeline
Office Technician
Centralized Operations / Administrative Services
04.2023 - Current
Office Technician
Social Services Agency
12.2013 - 04.2023
Information Processing Technician
County Of Orange / Lloyd Staffing
01.2013 - 12.2013
Front Office Assistant
Fortier Dental Design
08.2010 - 08.2011
Data Entry Technician / Office Technician
Social Services Agency
06.2001 - 08.2007
Registered Dental Assistant
American Career College