Angelina Robles
Fairview,PA
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
6
6
years of professional experience
Work History
Team Leader
Chick-fil-A
Newnan , GA
07.2023 - 07.2024
- Provided coaching and feedback on employee performance, encouraging professional development.
- Developed strategies for problem solving and conflict resolution among team members.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Maintained a positive work environment that promoted collaboration between team members.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Maintenance Manager
My Rent Source
Newnan , GA
09.2021 - 10.2022
- Maintained records of repairs, service requests, costs.
- Reviewed completed work orders to ensure quality control measures are followed.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Assigned duties to workers according to their skillsets.
- Coordinated with vendors to purchase replacement parts as needed.
- Managed the maintenance staff and their daily activities.
- Managed team of employees, daily progress reports and overall project planning.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Administrative Assistant
Arango Insulation
Fayetteville, GA
08.2018 - 09.2021
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
Education
High School Diploma -
East Coweta High School
Sharpsburg, GA05-2020
Skills
- Teamwork and Collaboration
- Safety processes and procedures
- People Management
- Attention to Detail
- Office Administration
- Invoice Processing
- Data Entry
- Spreadsheet Management
- Customer Service
Languages
Spanish
Limited
Timeline
Team Leader
Chick-fil-A
07.2023 - 07.2024
Maintenance Manager
My Rent Source
09.2021 - 10.2022
Administrative Assistant
Arango Insulation
08.2018 - 09.2021
High School Diploma -
East Coweta High School