Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELINA ROSANIO

Cape May Court House,US

Summary

Driven food service worker with 1 year and 9 months of experience working in fine dining restaurants. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Because of my passion for giving customers a joyful dining experience, and the skills I have equipped from my own experience in fine dining settings I am confident to say I am prepared to elevate my position from busser to server. And when given the opportunity, I will devote all of my effort show I am a reliable and satisfactory employee.

Overview

2
2
years of professional experience

Work History

Busser

Cape Resorts
11.2023 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Responsible for efficiently setting up dining room, garden station, porch station, and private dining room for a luxurious dining experience in each unique environment.

Hostess

Gordon Ramsay Hell's Kitchen
07.2023 - 09.2023
  • Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied
  • Assigned work tasks and coordinated the activities of dining room personnel to provide prompt, courteous service to patrons
  • Maintaining accurate wait list quotes while efficiently directing the seating of guest parties
  • Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons
  • Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs
  • Maintained open communication with the kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction.

Busser

Martorano's
07.2022 - 07.2023
  • Checked on all tables to refill drinks and respond to requests at appropriate intervals
  • Made a point of emphasizing quick and friendly customer service
  • Double-checked that supplies like linens and trays were in good condition and restocked any items that were running low
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers
  • Kept track of the dining room's inventory and replenished it as needed
  • Provided smooth and timely service to customers by providing extra silverware, extra napkins, and cleaning spills.

Education

Communication Arts

High School
01.2020

Skills

  • Table setting
  • Team contribution
  • Floor display design
  • Computer application knowledge
  • Employee training
  • Customer satisfaction
  • Maintaining floor displays
  • Effective multi-tasker
  • Quality Assurance
  • Server Support
  • Guest Relations
  • Food Running
  • Table Bussing
  • Conflict Mediation
  • Equipment Operation
  • Turning Tables
  • Time Management
  • Professional Appearance
  • Food safety practices

Timeline

Busser

Cape Resorts
11.2023 - Current

Hostess

Gordon Ramsay Hell's Kitchen
07.2023 - 09.2023

Busser

Martorano's
07.2022 - 07.2023

Communication Arts

High School

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ANGELINA ROSANIO