Safety-focused professional with outstanding work ethic and several days with zero accidents. Skilled in customer service and following dot requirements and good safety practices. Licensed for operation.
Overview
5
5
years of professional experience
Work History
Commercial Driver
Washoe County School District, Greenbrae Elementary
Reno
05.2024 - Current
Communicated effectively with customers and dispatch personnel via two-way radio systems.
Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
Notified dispatch team if any delays occurred due to weather conditions or traffic congestion.
Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.
Provided helpful directions and assistance to students during their ride.
Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
Assisted with loading and unloading of passengers as needed.
Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
Followed all safety protocols when transporting students with special needs or disabilities.
Sales Representative Manager
Nevada Title and Payday Loans
Reno
02.2022 - 05.2024
Developed and maintained relationships with key clients to ensure repeat business.
Created detailed reports on daily, weekly, and monthly sales activity.
Answered inquiries from prospective customers regarding features of products and services offered.
Researched competitors' products, prices, and sales techniques.
Listened to customer needs to identify and recommend best products and services.
Clerk
Business and Professional collection services
Reno
02.2020 - 05.2022
Performed data entry tasks to update customer accounts records.
Processed customer payments accurately and efficiently.
Scanned documents into digital formats ensuring accuracy of content.
Created memos, letters, emails, reports, presentations as requested by management.
Provided excellent customer service to ensure satisfaction.
Answered phones in a courteous manner while providing excellent customer service.
Prepared deposits according to established procedures.
Answered customer inquiries via phone and email.
Processed payments, refunds, and exchanges accurately and efficiently.
Education
High School Diploma -
North Valley High School
Reno
06-2015
Skills
Vehicle operation
Route planning
Safety compliance
Pre-trip inspection
Customer communication
Record keeping
Data entry
Passenger assistance
Emergency response
Languages
Spanish
Professional
Timeline
Commercial Driver
Washoe County School District, Greenbrae Elementary
Clerk/On-Call Interpreter I,II,III at Washoe County School District, Greenbrae ElementaryClerk/On-Call Interpreter I,II,III at Washoe County School District, Greenbrae Elementary