Angelina Smith
Manchester ,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Insurance Agent
GEICO
Anchorage, AK
07.2023 - 06.2025
- Developed and implemented successful sales strategies to increase customer base.
- Identified opportunities for upselling additional products or services based on customer needs.
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Advised clients on coverage amounts needed based on individual circumstances.
Visitor Services Officer
United States Air Force
Anchorage, AK
09.2021 - 07.2023
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Conducted background checks to ensure customer compliance with regulations and company policies.
- Authenticated visitor identities, issuing visitor passes, enforcing installation access rules and procedures.
Security Forces Supervisor
United States Air Force
Oklahoma City, OK
10.2019 - 09.2021
- Managed resources including manpower, vehicles, weapons, communications equipment.
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Investigated complaints from service members or civilians concerning security issues or misconduct.
- Directed and supervised subordinate personnel in the performance of security, law enforcement, and force protection duties.
Security Forces Specialist
United States Air Force
Oklahoma City, OK
11.2017 - 10.2019
- Interacted with individuals entering or leaving restricted areas.
- Responded to alarms, emergency situations, and other disturbances as required.
- Ensured compliance with security protocols and regulations.
- Monitored access control systems for unauthorized entry or movement within a secure area.
Education
MBA - Management Information Systems
American Military University
05-2026
Bachelor of Arts - Criminal Justice
American Military University
10-2021
Skills
- Communication
- Customer service
- Team collaboration
- Problem solving
- Computer literacy
- Time management
- Attention to detail
Timeline
Insurance Agent
GEICO
07.2023 - 06.2025
Visitor Services Officer
United States Air Force
09.2021 - 07.2023
Security Forces Supervisor
United States Air Force
10.2019 - 09.2021
Security Forces Specialist
United States Air Force
11.2017 - 10.2019
MBA - Management Information Systems
American Military University
Bachelor of Arts - Criminal Justice
American Military University
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