Angelina Snitzer
Euclid,Ohio
Summary
Attentive and hardworking with a proven history of adaptability to fast-paced environments. Works well with customers to provide exceptional care. Offers excellent time management, multitasking, and organizational skills.
Overview
6
6
years of professional experience
Work History
Guest Service Advocate
Target
06.2022 - Current
- Enhanced guest satisfaction by promptly addressing concerns and providing effective solutions.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered phone calls regarding inventory, guest concerns, and various unique problems that I resolved with the help of my team members in different departments.
Dog Daycare Attendant
Inn the Doghouse
11.2018 - 03.2021
- Developed long-term relationships with clients and bonded with animals through regular contact
- Offered animals ample physical and mental exercise opportunities through play activities
- Noted unusual behavior in logs and contacted owners immediately regarding health-related issues
- Monitored medication administration as directed by pet owners and vet
- Followed precise feeding instructions and schedules for animals under care
- Trained new employees on cleaning techniques and protocols
- Welcomed customers and handled payment transactions.
Kitchen Staff Member
Rockport Senior Living
09.2018 - 12.2018
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses
- Assisted the cook team by preparing sandwiches and salads
- Cleaned utensils, glasses, and dishes for resident use
- Prepped tables with silverware before and after shifts and brought out food to over 20 tables
- Provided excellent care to elderly residents.
Cashier
Marc’s Grocery Stores
02.2018 - 07.2018
- Wiped down counters and conveyor belts to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Operated the cash register, collected payments and provided accurate change
- Maximized sales potential by preparing, storing, and rotating merchandise.
Education
Dental Hygiene -
Cuyahoga Community College
Cleveland, OhioHigh school diploma -
Lakewood High School
Lakewood, Ohio05.2018
Skills
- Pet first aid and CPR certified
- Client relationship management
- Friendly, positive attitude
- Problem-solving abilities
- Cross-functional collaboration
- Customer Service
Timeline
Guest Service Advocate
Target
06.2022 - Current
Dog Daycare Attendant
Inn the Doghouse
11.2018 - 03.2021
Kitchen Staff Member
Rockport Senior Living
09.2018 - 12.2018
Cashier
Marc’s Grocery Stores
02.2018 - 07.2018
Dental Hygiene -
Cuyahoga Community College
High school diploma -
Lakewood High School