Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Angelina Sommo

Howell,NJ

Summary

Highly accomplished portfolio, program and project management professional with 20+ years of extensive experience across diverse industries. Equipped with a record of success in developing and implementing innovative programs that support the strategic direction of the organization. Successful buildout and management of multiple technical Global Program Management Offices. An effective leader with proven ability to lead and motivate high performance teams.

Overview

23
23
years of professional experience

Work History

Trellus Health
03.2021 - Current

07.2019 - 03.2021

Vice President

Amelia, IPsoft, Inc
11.2006 - 07.2019
  • Technical Program Management and project governance practices for managed services (RIM) client onboarding
  • Internal documentation and process enforcement across multiple technologies
  • Project Managers, and all technical staff

Sr. Manager, Global, Desk

07.2018 - 06.2019
  • PMO
  • Development of a global PMO to support our new product, 1Desk
  • Management of all Program & Project Managers in the PMO and their KPIs
  • Development and governance of the client delivery process utilizing project management best practices
  • Coordination between the business (sales & delivery) and the Research and development team to ensure that our new product meets client obligations and also passes quality assurance prior to being delivered to clients
  • Responsible for global resource management and resource forecasting across the new division and partner resources
  • Ownership of Partner programs
  • Pre-sales engineering for Platform, Robotic Process Automation (RPA) and
  • Cognitive Solutions (including all system integrations)

Sr. Manager

01.2018 - 06.2018
  • EMEA Cognitive Delivery and Operations
  • Responsible for the day to day Cognitive Operations in EMEA
  • Developed a global training program to train our EMEA staff on our Cognitive product
  • Developed and trained all Cognitive EMEA staff on global process and the tools used to deliver cognitive technologies
  • Staff management and mentoring

Sr. Manager

09.2016 - 12.2017
  • Built out a PMO that is in charge of program and project management for the global Cognitive division
  • Executive governance reporting and dash boarding
  • Resource and capacity management of the global division across all client and internal initiatives
  • Defining and governing project management standards as well as consistent client delivery practices
  • Administration of all business tools – new tool implementations, migrations from old to new tools and tool integrations
  • Responsible for Cognitive Language Pack Development across 15 languages and 2 Code bases

Sr. Program Manager

04.2014 - 08.2016
  • AaaS – RPA)
  • Built out a program for client delivery of all Automation as a Service (AaaS) PoCs and Pilots
  • Program delivery and governance reporting across all Special Operations projects
  • Team resource management and reporting
  • Project managed signature clients
  • Pre-sales – Platform, Integrations and Use Case Solutions

Sr. Program Manager

02.2012 - 03.2014
  • RPA)
  • Built out a global program for the delivery of autonomic technologies to our
  • Managed Services clients
  • Responsible for department process, resourcing and project governance
  • Project Management of large clients

Sr. Manager, Service Transition

09.2010 - 01.2012
  • Extension of the Service Delivery Manager position - development of process and project governance practices for managed services (RIM) client onboarding
  • Angelina M
  • Sommo

Sr. Delivery Manager, Technical Project Manager

11.2006 - 08.2010
  • Technical Project Management for our signature profile clients
  • Technical Project Management for a complete transition of technology services and data center migration for a major health care services company including staff absorption (areas of technology – Windows, iSeries, pSeries, Linux, Unix, several 3rd party and vendor applications support, databases, storage, backups, network)
  • Coordination of technology between client Business Units (developers/DBAs/System Admins) and our core technology departments
  • Responsible for client QoS in relation to SLAs and Operational delivery of our services
  • Collaboration with Sales Executives on client new business and up sells (New contracts, SOWs, and WOs)
  • Responsible for client Quarterly Executive review meetings
  • Internal and external policies and procedures
  • Client Root Cause Analysis and Postmortem reports

DataPipe LLC
10.2002 - 10.2006

03.2006 - 10.2006
  • Program Management, Critical Systems
  • Coordination and project management of an acquisition of a 36,000 sq.ft
  • Commercial building to convert into 18,000 sq.ft
  • Of Data Center space and000 sq.ft
  • Of Office Space
  • Vendor negotiations; coordination and management of all vendors (Engineering
  • Architects, HVAC, Electrical, General Construction, Security Integrators, Data
  • Cabling)
  • Responsible for business aspects of the acquisition including due diligence prior to purchase
  • Obtaining all town and building permits prior to construction
  • Responsible for project budget and timelines
  • Analysis of Data Center requirements and designs to fit our business model
  • Coordination of engineering requirements with contractors for timely execution

Director of Program Management

10.2002 - 02.2006
  • Built and grew the Project Management organization for both Client delivery as well as Internal projects (software development, data center migrations, Data
  • Center builds, etc)
  • Governance of SLA Metric adherence and reporting
  • Management of damage assessment and client communications for all client affecting issues/outages (loss of power in Datacenter, network connectivity loss, etc)
  • Work with CTO/CEO/CFO to develop industry partnerships
  • Internal software development, documentation, employee training and rollout (new monitoring system, new corporate database and billing system, new employee, and client ticketing system)
  • QoS of Managed Services; quality assurance
  • Preparation for client external audits of their environments hosted at DataPipe
  • Client postmortems

Manager of Provisioning and Technical Program Manager

Westcom Corporation
08.2001 - 09.2002

Vice President

01.2022
  • Director of Program Management and Implementation
  • Partner with the Executive team to develop and execute on the vision, strategy and roadmap for the TrellusElevate Platform
  • Standing up a Program Management office that focuses on Program
  • Management and Implementation of a HIPAA and HITRUST compliant
  • Connected Health Care platform for Chronic illnesses (TrellusElevate)
  • Program Management of all Technology and Product Programs (Conversational
  • AI, Machine Learning, Data Lake, Multiple Integrations including CDR & EHR integrations)
  • Manage and Monitor (11) Scrum teams for Product, Technology, Business
  • Intelligence & Analytics
  • Develop and Monitor Team of OKRs
  • Represent all programs to the executive leadership team and key business partners
  • Management of vendor relationships and operational support
  • Leadership of internal Change Advisory Board for Product Development
  • Develop and Maintain Policies, Processes & Procedures for the organization in conjunction with other department heads
  • Develop Patient and Provider Workflows for the TrellusElevate Platform
  • Manage a team of technical program managers to implement the
  • TrellusElevate Platform for clients
  • Planning and execution for multiple business model (B2B, B2C, DTC) roll outs
  • Provide program and project management expertise for global initiatives and understanding all interdependencies between process, technology, and people needs
  • Work directly with Product Mgmt on feature prioritization and release scheduling

Skills

  • Benefits Management
  • Change Management
  • Business Process
  • Improvement
  • ITIL Alignment
  • Interpersonal
  • Communications
  • Life Cycle Management
  • OPM
  • Portfolio Management
  • Program Governance
  • Program Management
  • Project configuration Management
  • Project Management
  • (Waterfall, Agile (Scrum & Kanban), SDLC & Hybrid)
  • Relationship Management
  • Release Management
  • Risk Management
  • ROI Analysis
  • Stakeholder Engagement
  • Strategy Alignment
  • Talent / Resource Management
  • Vendor Negotiations & Management
  • Software
  • Advanced
  • Broadcom
  • Rally
  • Confluence
  • Jira Software
  • Jira Service Management
  • Microsoft Excel
  • Microsoft OneNote
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Visio
  • Microsoft Word
  • Smartsheet
  • Smartsheet for Jira
  • Trello
  • Intermediate
  • Adobe Acrobat Pro
  • Clarizen
  • Lucid chart
  • Mindjet
  • Microsoft Office 365
  • Microsoft One Drive
  • Office Timeline
  • ServiceNow
  • Basic
  • Basecamp
  • Bitbucket
  • Microsoft Access
  • Dash

Accomplishments

  • PMP
  • PMP Number: 1957807
  • Original Grant Date: 8/26/16
  • Expiration Date: 8/25/25
  • Certified ScrumMaster
  • Member # 531617
  • Certified on 5/22/16
  • Active through 5/28/24
  • PgMP in progress
  • CDI LLC
  • Senior Program Manager
  • Management of all Enterprise client programs and the technical project managers that run the individual projects
  • Preparation and facilitation of all Enterprise client Steering Committee meetings
  • Administration of all Program Management applications & tools
  • Develop mentor and training programs for the PMO
  • Designed and delivered Program Management as a Service (PgMaaS) for the organization which generated revenue
  • Built and facilitated a Change Approval Board and related process and procedures
  • Facilitated planning for all organizational division’s projects for the next (2) years
  • Collaborate with the digital PMO management to establish standards across both practices
  • Angelina M
  • Sommo
  • Vice President, Technical Program Management

Timeline

Vice President

01.2022

Trellus Health
03.2021 - Current

07.2019 - 03.2021

Sr. Manager, Global, Desk

07.2018 - 06.2019

Sr. Manager

01.2018 - 06.2018

Sr. Manager

09.2016 - 12.2017

Sr. Program Manager

04.2014 - 08.2016

Sr. Program Manager

02.2012 - 03.2014

Sr. Manager, Service Transition

09.2010 - 01.2012

Vice President

Amelia, IPsoft, Inc
11.2006 - 07.2019

Sr. Delivery Manager, Technical Project Manager

11.2006 - 08.2010

03.2006 - 10.2006

DataPipe LLC
10.2002 - 10.2006

Director of Program Management

10.2002 - 02.2006

Manager of Provisioning and Technical Program Manager

Westcom Corporation
08.2001 - 09.2002

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Angelina Sommo