Angelina Sterling
Think Escape Games
Pompano Beach,FL
7
years of professional experience
Detail-oriented with a strong background in game design and event management. Skilled in troubleshooting technical issues and fostering collaboration among teams, leading to streamlined operations and enhanced player engagement.
Work History
Game Master
1 Year 2 Months- Helped streamline repair processes and update procedures for support action consistency.
- Researched and identified solutions to technical problems.
- Cultivated professional working relationships with marketing department, other design personnel and upper management.
- Assisted developers in identifying bugs or glitches through comprehensive testing of new content before release.
- Accommodated large parties up to 50 players and ran events such as birthdays or catered corporate events.
Game Master
7 Years 1 Month- Monitored gameplay to maintain safety standards and resolve participant issues.
- Trained new staff on game mechanics and customer service protocols.
- Communicated clearly and on time to share clues and direct game actions.
- Enhanced player experience by creating immersive storylines and engaging game content.
Cashier
1 Year 4 Months- Processed customer transactions efficiently using POS systems.
- Assisted customers with order selections and special requests.
- Trained new staff on cash handling procedures and customer service standards.
- Maintained the cleanliness of dining area and counters and ensured stock room and supplies were organized.
- Packed to go ordered at a quick pace to ensure everything ran smoothly and efficiently.
Beauty Advisor
2 Years 6 Months- Advised customers on beauty products, enhancing their shopping experience and satisfaction.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Managed inventory levels, ensuring optimal stock availability for high-demand items.
Education
High School Diploma
- Completed AP courses in Fine Arts, Literature, and Micro/Macro Economics
Skills
Game design
Event Coordination
Event coordination
Troubleshooting network issues
Customer service
Effective communication
Time management
Creative writing
Basic repair skills
Social media promotion
Timeline
Game Master
Think Escape Games
08.2025 - CurrentRead More
Cashier
Brooklyn Pizza
10.2024 - 02.2026Read More
Beauty Advisor
Sally's Beauty Supply
01.2022 - 07.2024Read More
Game Master
Escape-Topia
07.2019 - 08.2026Read More
Broward College
High School Diploma
Read More