Angelina Tidwell
Ringgold,GA
Summary
Dependable worker with a background in fielding phone calls, communicating service costs, handling appointment scheduling, preforming audits, and investigating financial reporting for busy physician offices. Previous work demonstrated significant impact through effective team collaboration, problem-solving skills, and commitment to accomplishing the team goals.
Overview
4
4
years of professional experience
Work History
Clinical Assistant
Paxton Family Chiropractic
Ringgold, GA
07.2023 - Current
- Answered phones, took messages, and responded to inquiries from patients and staff members.
- Scheduled follow up visits for patients according to physician instructions.
- Provided patient care by taking vital signs and medical histories.
- Assisted physicians with examinations and procedures.
- Reported any unusual or unexpected occurrences during patient encounters to the supervising physician.
- Reviewed patient records to ensure accuracy of data entered into computer systems.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Administered therapies under direction of physician to reduce symptoms and treat underlying conditions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Developed policies and procedures to ensure compliance with regulations and standards of care.
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
Boutique Manager
Southern Charm Clothing
Ringgold, GA
07.2022 - 07.2023
- Developed and implemented sales strategies to achieve revenue targets.
- Assisted in developing effective marketing initiatives aimed at increasing brand awareness within the local community.
- Evaluated employee performance on a regular basis in order to provide constructive feedback and recognition for outstanding work.
- Performed daily opening and closing procedures as outlined by company policy.
- Reviewed financial statements monthly to track revenue growth against budget projections.
- Performed regular stock audits to maintain accurate inventory levels and reduce losses due to theft or damaged goods.
- Resolved customer complaints in an efficient manner while ensuring satisfaction.
Clinical Assistant and Manager
Paxton Family Chiropractic
Ringgold, Georgia
07.2020 - 08.2022
- Managed patient records, including medical history and test results.
- Maintained inventory of supplies used in clinical setting.
- Worked collaboratively with healthcare professionals to provide quality care for patients.
- Coordinated referrals between primary care providers and specialists as necessary.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
- Documented patient visits in Electronic Medical Record system.
- Performed detailed analysis of balance sheet accounts to identify discrepancies or inconsistencies.
- Prepared monthly, quarterly, and annual reports.
- Prepared audit plans based on established objectives and standards.
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
Education
High School Diploma -
Ringgold High School
Ringgold, GA05-2020
Some College (No Degree) - General Studies
Dalton State College
Dalton, GASkills
- Clinical Support
- Patient Care Coordination
- Telephone Etiquette
- Business Development
- Financial Management
- Strategic Planning
- Complex Problem-Solving
- Management experience
- Auditing experience
- Financial reporting experience
References
References available upon request.
Timeline
Clinical Assistant
Paxton Family Chiropractic
07.2023 - Current
Boutique Manager
Southern Charm Clothing
07.2022 - 07.2023
Clinical Assistant and Manager
Paxton Family Chiropractic
07.2020 - 08.2022
High School Diploma -
Ringgold High School
Some College (No Degree) - General Studies
Dalton State College