Angelina Upton
Spring,TX
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
20
20
years of professional experience
Work History
Office Manager
Arc Glass And Frameless Shower Doors
06.2014 - 11.2023
- Streamlined office operations, enhancing productivity and efficiency across administrative fu
- Streamlined office operations, enhancing productivity and efficiency across administrative functions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Implemented inventory management systems, reducing excess stock and improving supply chain responsiveness.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
Sales Associate
Decor Builders Hardware
08.2003 - 08.2007
- Provided exceptional customer service and product knowledge to enhance client satisfaction.
- Assisted in inventory management and organization of stock displays for improved accessibility.
- Processed sales transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Developed strong relationships with customers, resulting in repeat business and referrals.
- Collaborated with team members to optimize store layout and merchandising strategies for increased sales.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Cy-Fair High School
Cypress, TXSkills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Administrative support
- Effective communication
- Phone and email etiquette
Timeline
Office Manager
Arc Glass And Frameless Shower Doors
06.2014 - 11.2023
Sales Associate
Decor Builders Hardware
08.2003 - 08.2007
High School Diploma -
Cy-Fair High School