Angelina Valentin
Holyoke,MA
Summary
As a responsible and licensed esthetician, I am prepared to utilize my expertise to help clients achieve their desire skin outcomes.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
TJ Max
Holyoke, MA
06.2021 - Current
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Assisted customers in locating desired items and provided advice on product features.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Provided training and guidance for new employees in merchandising practices.
- Kept work areas professional, organized and clean.
- Greeted customers and identified their needs.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Followed up with customers after purchase to ensure satisfaction.
- Developed relationships with key clients through regular contact and follow-up communication.
- Suggested product solutions based on individual customer needs.
Education
Esthetician Program -
Asnuntuck Community College
Enfield, CT03.2024
High School Diploma -
Wm J Dean Vocational Technical High School
Holyoke, MA06.2023
Skills
- Bilingual: Fluent Spanish and Fluent English
- Quality Assurance
- Relationship Development
- Customer Service & Care
- Calm Under Pressure
- Sales Abilities
- Digital Cashier Computer Skills
- Cash Management
- Pricing and Signage Updates
- Store Organization
- Team Collaboration
- Product Knowledge
- Performance Improvement
- Troubleshooting and Diagnosis
- Work Planning and Prioritization
- Articulate and precise
Timeline
Merchandise Associate
TJ Max
06.2021 - Current
Esthetician Program -
Asnuntuck Community College
High School Diploma -
Wm J Dean Vocational Technical High School