Summary
Overview
Work History
Education
Skills
Attributes
Languages
References
Timeline
Generic

Angelina Velo

Amarillo

Summary

Proficient in customer service with a proven track record of delivering exceptional client support. Experienced in hazardous control processes, including planning, document reviews, and audits. Skilled in cross-organizational communication to assess and mitigate hazardous energies while ensuring personnel protection. Demonstrated ability to coach teams, manage multiple projects, and maintain accuracy under tight deadlines.

Overview

17
17
years of professional experience

Work History

Instructional Assistant

Amarillo ISD
Amarillo
10.2024 - Current
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Maintained accurate records of attendance and grades for all assigned classes.
  • Facilitated communication between students, teachers, and parents to support student success.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Assisted teachers in providing accommodations for students who need additional support.
  • Monitored student progress and provided feedback to teachers regarding student achievement.
  • Facilitated small group instruction for targeted skill development.
  • Tutored students in course material to improve comprehension.
  • Supported classroom teachers by supervising students during lunch and recess periods or field trips.
  • Utilized a variety of teaching methods such as cooperative learning or differentiated instruction.
  • Delivered instruction individually or in small groups with support from instructor.
  • Participated in professional development workshops to stay current with educational trends and methodologies.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Cleaned and organized classrooms, materials, and supplies.
  • Developed positive relationships with students, parents, colleagues, administrators, and community partners.

Nutritionist/ Health Coach

Key Nutrition
Amarillo
02.2017 - Current
  • Communicate with customers to identify their needs to ensure services to best fit their expectations by suggesting product and weekly weight ins
  • Document services and meal plans for clients by completing forms and reports to update Team Leaders
  • Merchandise organization by maintaining freight and inventory daily
  • Controlled cash/credit transactions with customers. Responsible for maintaining cash drawer accuracy during shift
  • Analyzed clients' eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness.
  • Created educational materials for clients on topics such as diet, exercise and food safety.
  • Analyzed food labels to help clients make informed decisions about what they eat.
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.

Home Health Aide

Brinda’s Home Health Care
Amarillo
08.2011 - 01.2017
  • Provide in-home care for disabled or chronically ill patients
  • Assisted patients with daily needs, prepared meals, perform light housekeeping, laundry, and grocery shopping
  • Transported patients to and from their medical appointments
  • Guided patients though their daily therapy sessions, bathing, dressing and grooming
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Administered prescribed medications under direction from physician.
  • Provided emotional support and companionship to patients.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Assisted with client personal care needs to foster independence and well-being.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Improved patient outlook and daily living through compassionate care.

Feeder Operator

International Paper
Amarillo
04.2011 - 08.2011
  • Ran assigned feeder machine
  • Forklift operator: move material in warehouse
  • Transitioned machine-processed materials to next phase of production or to storage or packaged and shipped to destination.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Performed routine maintenance on machines including lubricating parts, replacing worn components and cleaning machinery.
  • Communicated effectively with supervisors regarding job progress and any issues encountered.
  • Understood operation and maintenance of assigned machines and set up machines to receive components.
  • Coordinated with other departments to ensure timely delivery of materials needed for production.
  • Assisted other workers with tasks when necessary.
  • Ensured that all safety regulations were followed during the course of daily operations.

Correctional Officer 3

TDCJ William P. Clements Unit
Amarillo
04.2008 - 08.2010
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Used appropriate means to discipline prisoners.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Inspected cells and conducted random searches of common areas.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Detected potential threats and quickly defused conflicts.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Performed head counts, checking cells for missing inmates.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Supervised inmates during day-to-day activities.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.

Education

High School Diploma -

Palo Duro High School
01.2009

Skills

  • Team collaboration
  • Interpersonal skills
  • Conflict resolution
  • Record keeping
  • Time management
  • Professional development
  • Multitasking
  • First Aid/CPR
  • Attention to detail
  • Excellent communication
  • Data management
  • Analytical thinking
  • Organization and time management
  • Teamwork and collaboration
  • Communication
  • FLUENT IN SPANISH
  • Computer skills
  • Decision-making
  • Project management
  • Equipment maintenance
  • Safety compliance
  • Problem solving
  • Safety protocols
  • Emergency preparedness
  • Written communication
  • Adaptability

Attributes

  • Work with proficiency both independently and in a team setting
  • Strong background in customer service
  • An effective cross function communicator with all clients
  • Solutions oriented professional
  • Dependable, adaptive to change, detail oriented, and high achiever

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Instructional Assistant

Amarillo ISD
10.2024 - Current

Nutritionist/ Health Coach

Key Nutrition
02.2017 - Current

Home Health Aide

Brinda’s Home Health Care
08.2011 - 01.2017

Feeder Operator

International Paper
04.2011 - 08.2011

Correctional Officer 3

TDCJ William P. Clements Unit
04.2008 - 08.2010

High School Diploma -

Palo Duro High School

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