Angelina Vieira
Jefferson,WI
Summary
Quality Control Technician with experience in assembling components while adhering to high-quality standards. Conducted routine inspections of products to ensure compliance with established quality control protocols, effectively reducing rework in production processes. Collaborated with team members to enhance assembly workflows, resulting in improved efficiency and reduced assembly time. Demonstrated proficiency in visual inspection techniques to identify defects and maintain production quality.
Overview
18
18
years of professional experience
Work History
Assember
Bob cat
Johnson Creek, Wisconsin
02.2022 - 04.2024
- Assembled components with precision, ensuring high-quality standards and reducing rework in production processes.
- Conducted routine inspections of assembled products to maintain compliance with quality control protocols and specifications.
- Collaborated with team members to streamline assembly workflows, enhancing overall efficiency and reducing assembly time.
Assember 1
Generac Power Systems
Jefferson, WI
03.2021 - 02.2022
- Assembled and tested components for quality assurance, ensuring adherence to safety standards and operational efficiency.
- Operated various hand and power tools to assemble parts, contributing to timely project completions and productivity.
- Conducted visual inspections of finished products, identifying defects and maintaining high-quality production standards.
First Assistant General Manager
McDonald's Restaurant
Jefferson, WI
02.2016 - 02.2021
- Led daily operational reviews to enhance service efficiency and streamline workflow, resulting in improved team productivity.
- Trained and mentored new staff on food safety standards and customer service protocols, fostering a compliant and supportive work environment.
- Implemented inventory management techniques to reduce waste and optimize stock levels, contributing to cost savings and operational efficiency.
Closer , cashier
Burger King
Delafield, Wisconsin
10.2008 - 11.2010
- Processed customer transactions accurately and efficiently, ensuring a smooth and pleasant checkout experience for guests.
- Maintained cleanliness and organization of the front counter and dining areas, contributing to a positive dining environment.
- Assisted in training new cashiers on register operations and customer service standards, enhancing team performance.
Shift Manager
Arbys
Johnson Creek, Wisconsin
08.2006 - 10.2008
- Supervised shift operations, ensuring compliance with food safety standards and maintaining a clean work environment.
- Trained and mentored new team members on efficient food preparation and customer service techniques.
- Managed inventory levels, restocking supplies promptly to minimize downtime and ensure operational efficiency.
- Addressed customer concerns effectively, fostering a positive dining experience and encouraging repeat business.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Provided coaching and guidance to team members when necessary to improve performance.
- Assisted in resolving escalated customer service issues in a timely manner.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Skills
- Quality assurance
- Quality control
- Component assembly
- Visual inspection
Timeline
Assember
Bob cat
02.2022 - 04.2024
Assember 1
Generac Power Systems
03.2021 - 02.2022
First Assistant General Manager
McDonald's Restaurant
02.2016 - 02.2021
Closer , cashier
Burger King
10.2008 - 11.2010
Shift Manager
Arbys
08.2006 - 10.2008