Angelina Villa
Montebello,CA
Summary
Dynamic and engaging professional with a proven track record in customer relationship management and visual merchandising, notably at Best Buy. Excelled in building customer loyalty through personalized service and expertise in sales techniques. Adept at team building and problem-solving, consistently contributing to a positive and productive work environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Best Buy
Montebello, CA
06.2024 - 12.2024
- Handled returns and exchanges according to company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Cleaned shelves, counters and tables to maintain organized store.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
Babysitter
Babysitting Service
West Covina, CA
02.2021 - 08.2023
- Organized creative activities to develop children's physical, emotional and social growth.
- Tailoring activities based on the individual needs of each child under care.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Maintaining a positive attitude while being patient and understanding with the children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Used organization and time management skills to multitask and keep children on set schedules.
Volunteer
Donation Net
Montebello, CA
01.2019 - 12.2019
- Provided guidance and support to fellow volunteers during their shifts.
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Organized and maintained records of volunteer hours and donations.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Education
Associate of Arts - Architecture
Citrus College
Glendora, CA08-2028
Associate of Applied Science - Interior Design
Mt. San Antonio College
Walnut, CA08-2028
Skills
- Customer relationship management
- Visual merchandising
- Sales techniques
- Team building
- Problem-solving
- Goal oriented
- Friendly and outgoing
- Reliable and punctual
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Best Buy
06.2024 - 12.2024
Babysitter
Babysitting Service
02.2021 - 08.2023
Volunteer
Donation Net
01.2019 - 12.2019
Associate of Arts - Architecture
Citrus College
Associate of Applied Science - Interior Design
Mt. San Antonio College