Angelina Wagner
Las Vegas,NV
Summary
Dedicated Patient Representative with extensive experience managing daily operations, ensuring efficient customer service, and coordinating 7 radiology schedules. Skilled at verifying insurance benefits and preparing patient medical records. Adept at addressing patient inquiries, handling cash transactions, and patient accounts. Skilled in event planning for community outreach. Possess strong communication, computer, and adaptability skills to thrive in fast paced environments.
Overview
3
3
years of professional experience
Work History
Radiology Front Desk Rep
Simon Med Imaging
02.2024 - Current
- Managed the daily operations of the front desk, ensuring efficient costumer service delivery with organizational standards
- Verified with numerous insurance companies including Medicaid and Medicare, to achieve the best outcome with patients
- Prepared patient medical records including reports, copies of cds, as well as imaging films
- Managed 7 different radiology schedules, resulting in 100 patients a day
- Answered phone calls regarding patient issues, physician orders, as well as demographics
- Performed cash handling duties and reconciled daily cash transactions
Worker
United Movement of Kindness
07.2023 - 02.2024
- Developed and implemented a system for tracking and documenting goods movement, resulting in improved record keeping
- Assisted in the implementation of a warehouse management system that improved inventory accuracy
- Assisted in daily operations such as cashiering, stocking, and merchandising
- Planned events for the homeless
Intern
The Just One Project
09.2022 - 05.2023
- Provided costumer service to diverse groups including children, families, and the elderly
- Maintained and organized filing system for the office
- Assisted in stocking and restocking fresh produce for low income families
Intern
Nevada Workforce Connections
09.2021 - 05.2022
- Answered and responded to phone calls, emails, and letters from work partners and conveyed them to managers
- Provided administrative support in preparation about a client or organization before a meeting
- Organized client files
- Prepared notes for meetings, and took notes during meetings
Education
Cristo Rey St. Viator
Las Vegas, NV05.2023
Skills
- Problem-solving skills
- Time Management
- Listening Skill
- Cash Handling
- Scheduling appointments
- File Management
- Front Desk Management
- Documentation
Timeline
Radiology Front Desk Rep
Simon Med Imaging
02.2024 - Current
Worker
United Movement of Kindness
07.2023 - 02.2024
Intern
The Just One Project
09.2022 - 05.2023
Intern
Nevada Workforce Connections
09.2021 - 05.2022
Cristo Rey St. Viator
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