Angelina Yakubova
Brooklyn,NY
Summary
Focused Correctional Officer offering 5 year history of monitoring high-volume correctional facilities to maintain safety and order. Proven success enforcing facility policies and reducing inmate altercations. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Correctional Officer
New York City Department of Corrections
02.2019 - 05.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Retail Sales Associate
T&V Garrage Outlet Inc.
12.2014 - 01.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Supported store management in planning and executing seasonal promotions and sales events.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Education
Associate of Science - Criminal Justice
LaGuardia Community College
Long Island City, NY06.2015
Skills
First Aid Training
Emergency Response
De-Escalation Techniques
Conflict resolution skills
Policy Enforcement
Correctional facility procedures
Mental health awareness
Inmate Supervision
Timeline
Correctional Officer
New York City Department of Corrections
02.2019 - 05.2024
Retail Sales Associate
T&V Garrage Outlet Inc.
12.2014 - 01.2019
Associate of Science - Criminal Justice
LaGuardia Community College
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