ANGELINA YBARRA
West Palm Beach,FL
Summary
Proficient and passionate to learn new things. Motivated leader with strong organizational and prioritization abilities. Dependable candidate, successful at managing multiple priorities with a positive attitude. Looking for a full time remote job.
Overview
5
5
years of professional experience
Work History
Patient Coordinator
MyEyeDr
06.2021 - Current
- Worked with patients to schedule special testing.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Aided in development and betterment of patient management and workflow processes.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected copayments payments, processed transactions and updated relevant records.
- Completed all tasks in compliance with company policies and procedures.
- pulling and processing insurance authorizations.
Optometric Technician
MyEyeDr
06.2021 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units and auto-refractors.
- Input patient information and exam findings into electronic health records system to facilitate accurate record-keeping.
- Performing many series of tests that can detect various types of diseases and abnormalities in the eyes.
- Eyecare education including but not limited to teaching patients the proper insertion and removal of contact lenses.
Front Desk Receptionist
Eye And Ear
09.2018 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
John I. Leonard High School
Greenacres, Florida05.2018
Skills
- Insurance Documentation
- Company Policy Requirements
- Prepare Reports
- Patient Flow Coordination
- Excellent Computer Skills
- Office PowerPoint 2013 Specialist
Timeline
Patient Coordinator
MyEyeDr
06.2021 - Current
Optometric Technician
MyEyeDr
06.2021 - Current
Front Desk Receptionist
Eye And Ear
09.2018 - 06.2021
High School Diploma -
John I. Leonard High School