Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

Angelina Zamora

San Antonio,United States

Summary

Highly motivated professional eager to launch career in this field with almost 10 years experience in office management, sales, retail and customer service. Passionate about helping customers and delivering exceptional experiences with every interaction, increasing satisfaction and retention. Possesses attention to detail, time management and problem solving skills.

Overview

8
8
years of professional experience

Work History

Field Marketing Representative

Energy One
San Antonio, TX
02.2022 - 09.2022
  • Quickly developed new skills and applied them to daily tasks, improving efficiency and productivity
  • Demonstrated respect, friendliness and willingness to help wherever needed while carrying out day-to-day duties accurately and efficiently
  • Provided each customer with superior customer service and polite support to ensure customer satisfaction and maintain company's excellent service reputation
  • Engaged with over 30 customers to effectively build rapport and lasting relationships

Pharmaceutical Delivery Driver

AOT
San Antonio, Texas
01.2021 - 02.2022
  • Oversaw product loading to keep items balanced, work efficient and medications secure for delivery
  • Coordinated communication with all levels of staff, clients, management and healthcare administrators
  • Communicated customer complaints, requests and feedback to Pharmacists for swift resolution
  • Warmly greeted recipients, delivered prescriptions and acquired proper signatures
  • Completed on-time deliveries by choosing best and most efficient routes

Assistant Front Office Manager

A&S Appliance
San Antonio, TX
06.2013 - 01.2020
  • Performed administrative duties, such as data entry, answering phones, filing and greeting visitors
  • Supervised all office records, inventory, services, deliveries and processed payments
  • Provided positive first impressions to welcome existing, new and potential customers
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
  • Managed over 50 customer calls per day

Education

Associate of Arts - Business Administrative

San Antonio College
San Antonio, TX
08.2021

Skills

  • Attention to detail
  • Customer service
  • Problem-solving
  • Excellent people skills
  • Time management
  • Adaptable and flexible
  • Organization and Prioritization

Accomplishments

  • Organized with excellent verbal communication and time management skills
  • Proficient background in customer service, problem-solving and sales skills
  • Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
  • Quickly learns and masters new concepts and skills

Timeline

Field Marketing Representative

Energy One
02.2022 - 09.2022

Pharmaceutical Delivery Driver

AOT
01.2021 - 02.2022

Assistant Front Office Manager

A&S Appliance
06.2013 - 01.2020

Associate of Arts - Business Administrative

San Antonio College
Angelina Zamora