Angelina Zorinpuii
Mamit District,Mizoram
Summary
Friendly and professional Food & Beverage Hostess with experience in providing exceptional guest service at an a la carte Japanese cuisine restaurant. Skilled in greeting guests, managing reservations, and creating a welcoming atmosphere. Adept at collaborating with teams to ensure seamless operations and a memorable dining experience. Excellent communication, organizational skills, and a strong focus on guest satisfaction. Dedicated and professional Food & Beverage Hostess with proven expertise in delivering exceptional guest service in an upscale Japanese restaurant. Skilled in greeting guests, managing reservations, and fostering a welcoming atmosphere. Adept at collaborating with teams to ensure seamless operations and memorable dining experiences. Eager to bring my communication, organizational skills, and passion for guest satisfaction to your team.
Overview
7
7
years of professional experience
Work History
Food and Beverae Expert
Joy Island by Cocoon
10.2025 - Current
- Exhibited self-motivation and a strong sense of responsibility throughout all duties.
- Effectively navigated fast-paced environments while maintaining high productivity levels.
- Contributed collaboratively in team settings, offering support when needed.
- Demonstrated adaptability and quick learning in diverse situations.
- Communicated clearly and professionally through both verbal and written channels.
- Supported day-to-day operations, fostering teamwork among all members.
- Worked flexibly across various shifts, including weekends and holidays.
- Exercised strong time management for timely completion of assignments.
F&B Hostess (Japanese)
The Standard Maldives
02.2023 - 09.2025
- Greeted guests warmly, escorting to tables with efficiency.
- Assisted guests with special requests and addressed accessibility needs.
- Maintained cleanliness and organization of hostess station.
- Coordinated with kitchen staff to ensure timely food delivery.
- Provided menus and clearly explained daily specials to guests.
- Managed reservation bookings and organized seating arrangements efficiently.
- Monitored guest flow, professionally managing wait times.
- Answered phone inquiries and handled reservation calls courteously.
F&B Hostess/Waitress (Italian)
Raffles Dubai
12.2021 - 02.2023
- Created memorable guest experiences in luxury setting, fostering lasting impressions.
- Optimized reservations and seating processes to increase operational efficiency.
- Delivered attentive service through expert engagement with guests and menu highlights.
- Worked collaboratively with colleagues to provide seamless, high-quality dining experiences.
- Upheld a professional demeanor, strengthening the brand's prestigious reputation.
- Addressed guest concerns swiftly, enhancing overall satisfaction and loyalty.
F&B Hostess (Japanese)
Novotel Chennai Chamiers Road
02.2019 - 12.2021
- Welcomed guests warmly in a high-volume restaurant, ensuring exceptional service delivery.
- Increased table turnover during peak hours by optimizing reservations and managing waitlists.
- Enhanced overall guest satisfaction with expert guidance on menu selections and amenities.
- Maintained cleanliness and organization at the host stand and dining area for seamless operations.
- Coordinated special events effectively, driving revenue and enhancing guest engagement.
- Cultivated a welcoming atmosphere that positively impacted reviews and customer loyalty.
Education
Certificate in Food and Beverage Service - undefined
Indus Institute Of Hospitality and Culinary Arts
Chennai01.2019
Bachelor of Arts - Geography
Government Hrangbana College
Aizawl01.2016
Class XII - undefined
Oxford Higher Secondary School
Aizawl01.2014
Class X -
Springfield English Secondary School
Aizawl, MizoramSkills
- Food and Beverage Service
- Menu Knowledge and Upselling
- Communication and Interpersonal Skills
- Multitasking and Time Management
LANGUAGES
English
Mizo
HOBBIES
Watching movies,Listening Music,Travelling
PERSONAL DETAILS
- Date of birth 09/08/1998
- Nationality Indian
- Marital status Single
Timeline
Food and Beverae Expert
Joy Island by Cocoon
10.2025 - Current
F&B Hostess (Japanese)
The Standard Maldives
02.2023 - 09.2025
F&B Hostess/Waitress (Italian)
Raffles Dubai
12.2021 - 02.2023
F&B Hostess (Japanese)
Novotel Chennai Chamiers Road
02.2019 - 12.2021
Certificate in Food and Beverage Service - undefined
Indus Institute Of Hospitality and Culinary Arts
Class XII - undefined
Oxford Higher Secondary School
Bachelor of Arts - Geography
Government Hrangbana College
Class X -
Springfield English Secondary School