Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
Work History
Certified Medical Assistant
Lower Umpqua Hospital
Reedsport, OR
04.2022 - 08.2024
Assisted with scheduling patient appointments and follow-up visits.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Completed basic physical assessments of clinic patients to provide optimal care.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Certified Medical Assistant
Peace Health Medical Center
Florence, OR
10.2020 - 04.2022
Assisted with scheduling patient appointments and follow-up visits.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Administered injections under the direction of a physician or nurse practitioner.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Completed basic physical assessments of clinic patients to provide optimal care.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Organized charts, documents and supplies to maintain team productivity.
Scheduled appointments for patients via phone and in person.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Measured vital signs and took medical histories to prepare patients for examination.
Certified Medical Assistant
Lower Umpqua Hospital
Reedsport, OR
05.2014 - 10.2020
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Completed basic physical assessments of clinic patients to provide optimal care.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Contributed to office operations by triaging patients by severity of medical complaint.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Conducted insurance verification and pre-certification and pre-authorization functions.
Measured vital signs and took medical histories to prepare patients for examination.
Medical Assistant
Dr Ronald Carn
Redding, CA
08.2007 - 04.2014
Organized patient charts before each day's clinic sessions began.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Registered new patients into practice management software program accurately entering demographic information.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Provided assistance to medical staff in performing minor surgical procedures.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Education
Medical Front Office/Billing - Medical Front Office
Career Academy
Redding, CA
09-2001
General Education
Enterprise High School
Redding, CA
06-1992
Skills
Medical Terminology
Patient Assessments
Patient Scheduling
Vital Sign Monitoring
Specimens collection and processing
Patient-focused care
Patient Flow Management
Proper sterilization techniques
Medical terminology knowledge
Direct Patient Care
Appointment Setting
Communicating with patient families
CPR
EKG set up and monitoring
Timeline
Certified Medical Assistant
Lower Umpqua Hospital
04.2022 - 08.2024
Certified Medical Assistant
Peace Health Medical Center
10.2020 - 04.2022
Certified Medical Assistant
Lower Umpqua Hospital
05.2014 - 10.2020
Medical Assistant
Dr Ronald Carn
08.2007 - 04.2014
Medical Front Office/Billing - Medical Front Office
Career Academy
General Education
Enterprise High School
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