Angelina Miranda
Palm Bay,FL
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
9
9
years of professional experience
Work History
Front Office Clerk
Urological Associates
08.2023 - 10.2023
- Welcome and greeted patients
- Collected patients' co-pays and past due balances
- Updated patients' demographics by collecting patient information
- Worked with EMR system, Greenway
- Scanned documents
- Generate batch transmittal reports
- Responded to inquiries by patients
- Facilitated patient flow by notifying medical staff of patients' arrival, being aware of delays, and communicated with patients and clinical staff
- Performed other related duties as assigned by medical staff and management.
Medical Receptionist/ Chiropractic Assistant
Thrive Health Systems
05.2022 - 08.2022
- Greeted and checked in patients
- Scheduled existing/new patient appointments
- Took payments
- Made confirmation calls
- Contributed to the achievement of 90% across key performance indicators
- Prepared financial plans and/or Care Credit for patients
- Verified insurances
- Worked with EMR system, ChiroTouch
- Assured cleanliness
- Prepared and maintained accurate patient information
- Roomed and prepared patients for examination
- Administered front desk duties and performed other requested or assigned duties.
Receptionist/Medical Screener
Biolife Plasma Services
08.2017 - 01.2020
- Greeted patients into the facility
- Scheduled appointments for new and returning patients
- Managed approximately 30-40 patients a day
- Answered phone calls
- Built and maintained files for patients
- Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills
- Assisted with keeping the facility neat and clean
- Take and record patients pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system
- Perform finger stick, test sample, and record other patients measures to include hematocrit, total protein and weight
- Monitor patients during donation process and respond to patient reactions
- Maintain and calibrate equipment
- Stock supplies, break down empty cartons and assist with proper disposal
- Collect blood samples by performing venipunctures
- Responsible for training new staff
Teachers Assistant/ Office Assistant
KinderCare
07.2014 - 08.2017
- Greeted parents and guardians to the facility, made phone calls, and scheduled meetings
- Able to alternate quickly between projects and classrooms thru out the workday
- Observing children in classroom for safety and wellbeing
- Assisted with first aid and medical emergencies when needed and documented accidents in reports.
Education
Some College (No Degree) - General Studies
Pikes Peak State College
Colorado Springs, COHigh School Diploma -
Falcon High School
Peyton, CO05.2012
Skills
- Patient Charting
- Customer Service
- Insurance Verification
- Data Entry
- Phone Management
- EMR experience
- Microsoft Experience
- Excellent multi-tasker
- Communication skills
- Scheduling appointments
- Document Management
Awards
- Thank you letter from management.
- Biolife medical screener of the year
Timeline
Front Office Clerk
Urological Associates
08.2023 - 10.2023
Medical Receptionist/ Chiropractic Assistant
Thrive Health Systems
05.2022 - 08.2022
Receptionist/Medical Screener
Biolife Plasma Services
08.2017 - 01.2020
Teachers Assistant/ Office Assistant
KinderCare
07.2014 - 08.2017
Some College (No Degree) - General Studies
Pikes Peak State College
High School Diploma -
Falcon High School
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