Summary
Overview
Work History
Education
Skills
Core Technical Skills
Timeline
Generic

ANGELINE ACEVEDO

Harrisburg,PA

Summary

Detail-oriented professional with 5+ years of experience in data entry, document processing, and claims-related support. Skilled in reviewing and validating documents, identifying gaps, and organizing records into databases while maintaining accuracy and compliance. Adept at customer follow-up, delivering excellent service, and thriving in fast-paced remote environments.

Overview

8
8
years of professional experience

Work History

Clinical Documentation Specialist

Cognizant Technology Solutions
07.2023 - 04.2025
  • Reviewed, classified, and organized electronic medical documentation across multiple systems (Epic, Cerner).
  • Entered and validated 1,200+ records weekly with 99.8% accuracy, consistently meeting production and quality standards.
  • Identified gaps or missing documentation and followed up with stakeholders to resolve discrepancies.
  • Ensured compliance with healthcare regulations while maintaining confidentiality of sensitive data.
  • Adapted quickly to proprietary platforms and workflows, achieving error reduction of 20%.
  • Identified document types and organized records into appropriate databases to ensure accessibility and compliance.
  • Delivered accurate data entry while meeting strict productivity and quality standards in a remote setting.

Clinical Documentation Specialist

Nuance Communications
06.2022 - 07.2023
  • Processed and validated patient documentation from live physician encounters into EHR systems.
  • Maintained strict accuracy, confidentiality, and HIPAA compliance when handling claims-related data.
  • Provided quality assurance by reviewing entries and correcting inconsistencies before submission.
  • Supported onboarding of new hires by explaining documentation processes and system navigation.

Medical Assistant

Family Internal Medicine
Harrisburg, USA
09.2020 - 11.2021
  • Collected and entered patient information into EHR systems, ensuring accuracy and completeness.
  • Verified insurance eligibility, processed invoices, and assisted with claims-related administrative tasks to support accurate billing and documentation.
  • Followed up with patients to gather missing information and provided education on treatment plans.
  • Balanced front-office administrative duties with direct patient care in a fast-paced environment.

Customer Service Representative

Broadpath
01.2019 - 08.2020
  • Handled customer inquiries via email and chat, ensuring timely resolution with professionalism.
  • Gathered and validated client information, maintaining accurate records across spreadsheets and databases.
  • Followed up with customers to gather missing documentation and resolve inquiries, ensuring excellent service and accuracy in records.
  • Strengthened organizational and multitasking skills in a high-volume remote setting.

Administrative Assistant (Volunteer)

Shalom House
Harrisburg, USA
05.2017 - 09.2017
  • Processed incoming client documents, verified accuracy, and ensured proper filing in digital and hard-copy systems.
  • Identified and corrected incomplete paperwork while supporting record organization.
  • Assisted staff with database cleanup and administrative support tasks.

Education

Associate's Degree - Medical Assistant, medical billing/coding, pharmacy technician studies

Independence University
Salt Lake City, UT
09.2019 - 01/2021

Skills

  • High-Volume Data Entry
  • Claims & Document Processing
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Database Management
  • EHR Systems
  • Document Imaging
  • Verification
  • Quality Assurance
  • Data Validation
  • Customer Service
  • Communication
  • Confidentiality
  • Data Security
  • Time Management
  • Deadline-Driven
  • Adaptability to New Systems
  • Problem-Solving
  • Process Improvement

Core Technical Skills

  • High-Volume Data Entry (50+ WPM, 15,000+ KPH)
  • Claims & Document Processing
  • Microsoft Word, Excel, Outlook
  • Database Management & EHR Systems (Epic, Cerner)
  • Document Imaging & Verification
  • Quality Assurance & Data Validation
  • Customer Service & Communication
  • Confidentiality & Data Security
  • Time Management & Deadline-Driven
  • Adaptability to New Systems
  • Problem-Solving & Process Improvement

Timeline

Clinical Documentation Specialist

Cognizant Technology Solutions
07.2023 - 04.2025

Clinical Documentation Specialist

Nuance Communications
06.2022 - 07.2023

Medical Assistant

Family Internal Medicine
09.2020 - 11.2021

Associate's Degree - Medical Assistant, medical billing/coding, pharmacy technician studies

Independence University
09.2019 - 01/2021

Customer Service Representative

Broadpath
01.2019 - 08.2020

Administrative Assistant (Volunteer)

Shalom House
05.2017 - 09.2017

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