Angeline Crocilla
Summary
Strategic hospitality sales professional with 3+ years of experience in driving revenue growth and managing corporate events. Expertise in business development, contract negotiation, and account management, consistently exceeding revenue goals. Skilled in generating new business and cultivating partnerships. Certified in Digital Marketing with proficiency in Google Ads, Google Analytics, HubSpot, and data-driven marketing strategies.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sales Manager
Hilton
Evanston, Illinois
07.2025 - Current
- Managed portfolio of corporate and group accounts, including sports teams and social groups, from prospecting to event execution, enhancing client satisfaction.
- Trained and mentored sales team on Hilton's systems and customer service standards, improving team competency and service delivery.
- Trained and mentored sales team on Hilton's systems and customer service standards.
- Developed sales plans, goals, strategies, and objectives aligning with team and revenue targets, driving overall sales performance.
- Coordinated with other departments to fulfill guest requests promptly.
Executive Meeting Manager
Hilton
Evanston/Rosemont, IL
09.2024 - 05.2026
- Collaborated with cross-functional teams to execute events seamlessly, enhancing attendee experience and satisfaction.
- Exceeded Q2 2026 revenue goal by more than $300,000 through strategic business development, proactive prospecting, and relationship management.
- Negotiate contracts and create customized meeting solutions that maximize hotel revenue while exceeding client expectations.
- Negotiated contracts and customized meeting solutions to maximize hotel revenue and exceed client expectations.
- Resolved event-related issues on-site to ensure smooth operations.
Event Manager
Hilton
Rosemont, Illinois
10.2023 - 09.2024
- Cultivated client relationships that led to repeat business and referrals.
- Partner with hotel leadership, catering, and operations teams to ensure flawless execution and exceptional guest experiences.
- Oversaw on-site event setup, ensuring adherence to Hilton's quality standards and guidelines.
- Served on the Social Media Committee, contributing to hotel marketing initiatives and digital content strategy.
- Managed on-site event setup, ensuring compliance with Hilton's quality standards and contributing to hotel marketing initiatives as part of the Social Media Committee.
- Addressed and resolved event issues promptly to maintain guest satisfaction.
Education
Bachelor of Arts - Communications
University of Iowa
Iowa City, IA05-2023
Skills
- Sales strategy
- Sales goal development
- Contract negotiation
- Prospecting skills
- Client engagement
- Relationship building
- Team collaboration
- Customer service
Certification
- Digital Marketing - Grand Valley State University
Certified in Google Analytics, Google Ads, Hub Spot
Timeline
Sales Manager
Hilton
07.2025 - Current
Executive Meeting Manager
Hilton
09.2024 - 05.2026
Event Manager
Hilton
10.2023 - 09.2024
Bachelor of Arts - Communications
University of Iowa