Angeline Cunningham
Crossville,TN
Summary
Dynamic professional with a proven track record at Mastercorp, excelling in team collaboration and customer service. Recognized for enhancing operational efficiency and training staff, while maintaining a positive work environment. Skilled in time management and problem-solving, consistently achieving high standards in fast-paced settings.
Overview
26
26
years of professional experience
Work History
AEH
Mastercorp
Crossville, TN
03.2014 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Trained new housekeepers and supervisors.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Hired and on-boarding for new hires.
- Weekly Inventory
- Weekly and Monthly Safety Meeting.
- Posted Weekly Schedule and monitored hours weekly and monthly.
Assistant Manager
Taco Bell
Crossville, TN
09.1999 - 07.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Implemented staff training programs, enhancing product knowledge and improving customer service
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Conducted performance evaluations and provided constructive feedback to employees.
- Opened and Closed the restaurant.
- Recruited, interviewed and hired employees.
Education
Medical Administrative Assistant
Tennessee College of Applied Technology
Crossville, TN05.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Organizational skills
Timeline
AEH
Mastercorp
03.2014 - 03.2025
Assistant Manager
Taco Bell
09.1999 - 07.2009
Medical Administrative Assistant
Tennessee College of Applied Technology