Summary
Overview
Work History
Education
Skills
Timeline
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Angeline Desamour

Angeline Desamour

Miami,FL

Summary

Driven professional with experience at Amazon, adept in customer service and problem-solving. Excelled in fast-paced environments, enhancing team success and customer satisfaction through effective communication and critical thinking. Demonstrated proficiency in computer skills and a positive attitude, contributing to improved delivery rates and workplace efficiency.

Overview

4
4
years of professional experience

Work History

Amazon

Stowing
05.2019 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Delivery Learn

Cashier
07.2018 - 05.2019
  • Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
  • Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
  • Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
  • Complied with company safety standards, DOT regulations and company delivery policies.
  • Packaged food and other products to be delivered to customer premises.
  • Maintained a clean and organized delivery vehicle, promoting a professional image while representing the company on the road.
  • Managed cash transactions for COD orders, ensuring accuracy and security during payment processing.
  • Contributed to team success by providing backup support for other deliverers during peak periods or absences.
  • Provided exceptional customer service, addressing concerns promptly and effectively to maintain positive relationships.
  • Utilized GPS navigation systems efficiently to navigate complex routes or adjust plans based on real-time traffic conditions.

Education

Nutrition Dietary - Food Science

Lindsey Hopkins Technical College
Miami, FL

BSN - Science of Nursing

Brightmed Health Institute
Hollywood, FL

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure

Timeline

Amazon

Stowing
05.2019 - 11.2022

Delivery Learn

Cashier
07.2018 - 05.2019

Nutrition Dietary - Food Science

Lindsey Hopkins Technical College

BSN - Science of Nursing

Brightmed Health Institute

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Angeline Desamour