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Angeline Houghtaling
Apple Valley ,MN
Work Preference
Summary
Dedicated Personal Care Attendant at A+homehealthcare.org, skilled in compassionate caregiving and client relationship management. Successfully developed personalized care plans, enhancing client satisfaction through attentive support and effective communication. Proficient in clinical documentation and meal preparation, ensuring clients' well-being and dignity while promoting independence and safety.
Overview
15
15
years of professional experience
Work History
Personal Care Attendant
A+homehealthcare.org
06.2010 - Current
- Assisted clients with daily living activities, ensuring safety and comfort.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored client health status, reporting changes to supervising nurses promptly.
- Trained new staff on best practices for personal care and patient interaction.
- Implemented effective communication strategies to enhance client engagement and satisfaction.
- Coordinated transportation for clients to medical appointments and social events.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Implemented individualized care plans designed by healthcare professionals to address specific client needs and goals.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviors, and medications in client medical records.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
- Provided compassionate support for clients facing physical or emotional challenges, fostering a nurturing environment.
- Provided companionship during meal times ensuring adequate nutrition intake.
- Promoted independence among clients by teaching them essential self-care skills and encouraging autonomy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Organized medical supplies inventory making sure that all the required items were available at all times.
- Assisted with mobility exercises to maintain strength in patients suffering from limited mobility.
- Administered medications as prescribed by healthcare providers, ensuring proper dosage and adherence to schedules.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Enhanced client satisfaction by providing attentive and personalized care tailored to individual needs.
- Assisted patients with self-administered medications.
- Assisted with physical therapy exercises under the guidance of healthcare professionals, promoting increased mobility and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Coordinated transportation for appointments or outings to promote social engagement and access to necessary services.
- Used company software and databases to maintain records of services performed and patient conditions.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
Home Making
A+homehealthcare.org
06.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Delivery Driver
Pizza Hut
05.2020 - 10.2020
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Maintained accurate delivery logs and records for operational efficiency.
- Navigated routes effectively, optimizing travel times and fuel usage.
- Ensured compliance with safety regulations during all deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Improved delivery accuracy by diligently checking orders before departure.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Education
No Degree - Gender Studies
Inver Hills Community College
Inver Grove Heights, MNHigh School Diploma -
Apple Valley High School
Apple Valley, MN06-1992
Skills
- Bathing assistance
- Client relationship management
- Mobility support
- Compassionate caregiving
- Housekeeping tasks
- Patient care
- Safety awareness
- Dressing assistance
- Grooming assistance
- Clinical documentation
- Privacy and confidentiality
- Meal preparation
- Transfer techniques
- Client confidentiality
- Light housekeeping
- Meal planning
- Medical equipment operation
- Cooking and meal preparation
- Toileting assistance
- Patient assistance
- Personal hygiene support
- Client documentation
- Time management
- Respectful and compassionate
- Daily living assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Timeline
Delivery Driver
Pizza Hut
05.2020 - 10.2020
Personal Care Attendant
A+homehealthcare.org
06.2010 - Current
Home Making
A+homehealthcare.org
06.2010 - Current
No Degree - Gender Studies
Inver Hills Community College
High School Diploma -
Apple Valley High School