Medical Assistant with experience in a multiphysician medical practice and additional healthcare experience as an. Known for dedication to providing premium patient care. Skills include:— Taking Patient Vitals— Blood Draws— Injections— Patient call backs— Patient Scheduling— Ancillary Testing— Patient Education— HIPAA & JCAHO Knowledge
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
17
17
years of professional experience
Work History
Home Health Aide
BAYADA
05.2023 - Current
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Improved patient well-being by providing compassionate and attentive personal care.
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Medical Assistant
Callie Pediatrics
01.2016 - 04.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Improved clinical workflow with introduction of electronic health records system.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Medical Assistant
Assurance Health
01.2008 - 10.2015
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Performed medical records management, including filing, organizing and scanning documents.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Transcribed phone messages and relayed to appropriate personnel.
Enhanced office productivity by handling high volume of callers per day.
Supported office staff and operational requirements with administrative tasks.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Prepared and processed patient referrals and transfer requests.
Conducted patient intake interviews, recording and documenting relevant information.
Placed new supply orders, managed inventory and restocked clerical spaces.
Performed various administrative tasks by filing, copying and faxing documents.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Obtained payments from patients and scanned identification and insurance cards.
Received and routed laboratory results to correct clinical staff members.
Medical Assistant
Banner University Medical Center
01.2008 - 10.2015
Company Overview: North Hills Campus, Tucson, AZ 85704
Serve as a key member of interdisciplinary healthcare team for a busy medical practice
Assist several MDs and RN team in ensuring optimal patient care and smooth daily functioning of office
Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records) that allowed doctors and nursing staff to focus on the health concerns of their patients
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, PFTs, fingersticks hemoglobin, urinalysis)
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
Helped implement practice’s quality assurance and control program
Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction
Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
High School Diploma -
BABOQUIVARI HIGH SCHOOL
SELLS, AZ
No Degree - Medical Assistant
Apollo College
Tucson, AZ
05-2001
Skills
Taking Patient Vitals
Blood Draws
Injections
Patient call backs
Patient Scheduling
Ancillary Testing
Patient Education
HIPAA & JCAHO Knowledge
HIPAA compliance
Customer service
Medical terminology knowledge
Patient scheduling
Vital signs monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Phlebotomy
Reliable team player
Procedure assistance
Compassionate
CPR
Immunization administration
Specimens collection and processing
Laboratory specimen collection
Timeline
Home Health Aide
BAYADA
05.2023 - Current
Medical Assistant
Callie Pediatrics
01.2016 - 04.2024
Medical Assistant
Assurance Health
01.2008 - 10.2015
Medical Assistant
Banner University Medical Center
01.2008 - 10.2015
High School Diploma -
BABOQUIVARI HIGH SCHOOL
No Degree - Medical Assistant
Apollo College
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