Angeline Nguyen
San Diego,United States
Summary
B2B SaaS account manager specializing in client retention, upselling, and platform adoption. Proven track record of enhancing client value and fostering long-term partnerships. Expertise in driving customer success and maximizing account growth.
Overview
7
7
years of professional experience
Work History
Account Manager
DealerCenter
09.2023 - Current
- Managed a portfolio of 500+ automotive dealer clients, ensuring successful onboarding, adoption, and retention of DealerCenter’s SaaS platform.
- Identified upsell opportunities within existing accounts, expanding client usage into CRM, inventory management, and F&I modules.
- Delivered product demos and held regular business reviews with dealership owners and managers to ensure alignment with business objectives.
- Achieved or surpassed monthly goals, showcasing effective pipeline development
- Guided businesses in developing marketing strategies and implementation for optimized revenue growth
Social Media Manager
San Jose Bar & Grill
06.2021 - 07.2023
- Achieved over 200% growth since establishing TikTok presence in June 2022.
- Boosted TikTok views from 3K to 414K in just three weeks.
- Developed visually appealing content, including videos and graphics, to improve engagement.
- Utilized analytics tools for data-driven insights into key performance indicators.
- Shared daily event updates on Instagram, engaging over 1.5K accounts.
Marketing Intern
Pinrose
07.2021 - 10.2021
- Leveraged social media platforms such as The Plug to identify over 60 influencers daily.
- Facilitated three major influencer contracts, resulting in paid promotions and brand partnerships.
- Managed daily interactions with 10-15 influencers on Instagram and TikTok to cultivate relationships.
- Created and edited engaging weekly posts for company’s Facebook group to promote launches.
Sales Representative
Morphe
08.2018 - 07.2021
- Drove $1.5K average daily revenue by assisting 50+ clients with personalized product recommendations.
- Optimized conversion rates by applying extensive product and ingredient knowledge to achieve sales objectives.
- Contributed to two successful launch events with top beauty influencers, each generating over $15K.
Education
Bachelor of Science - Marketing
San Jose State University
05.2022
Skills
- Negotiation and sales strategies
- Client relationship management
- Lead prospecting techniques
- Analytical data insights
- Account oversight
Timeline
Account Manager
DealerCenter
09.2023 - Current
Marketing Intern
Pinrose
07.2021 - 10.2021
Social Media Manager
San Jose Bar & Grill
06.2021 - 07.2023
Sales Representative
Morphe
08.2018 - 07.2021
Bachelor of Science - Marketing
San Jose State University
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