Angeline Tucker
Park City,KS
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
17
17
years of professional experience
Work History
Assistant to Regional Vice President/Directors
Saint Francis Ministries
01.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Tracked and reconciled 6 company credit cards monthly.
- Ran weekly and monthly reports. gathered necessary information for them and presented them to the director.
- Attended weekly supervisors meeting to record case load numbers, make a report and present to director.
- Staff support as needed.
- Research documents in CMS to make sure they were uploaded.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Office Manager
Wichita State University
11.2006 - 11.2021
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee records and productivity and submitted evaluation reports.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Processed payments to vendors
- Processed incoming payments from customers.
Education
Wichita State University
Wichita, KSGED -
GJC
Guthrie, OK05.1987
Skills
- Computer Skills
- Administrative duties
- Schedule Coordination
- Document Preparation
- Expense validation
- Meeting planning
- Materials Distribution
- Office Equipment Troubleshooting
- Project Planning
- Report Writing
- Data Entry
- Corporate Procedures
- Operations Support
- Accounting familiarity
- Verbal and written communication
- Billing and coding
- Relationship Building
- Meeting Coordination
- Spreadsheet Management
- Support Services
- Administrative tasks
- Event Planning
- Business Administration
- Project Support
- Mail Management
- Microsoft Office Suite
- Database Maintenance
- Basic accounting
- Data Confidentiality
- Inventory Replenishment
- Bookkeeping
- Workload Management
- Multi-line phone proficiency
- AR/AP
- Documentation and Recordkeeping
- Supply Restocking
- Administrative Support
- Administrative background
Timeline
Assistant to Regional Vice President/Directors
Saint Francis Ministries
01.2022 - Current
Office Manager
Wichita State University
11.2006 - 11.2021
Wichita State University
GED -
GJC
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