Angeline Williams
Buckhead,GA
Summary
Experienced training professional enthusiastic about teaching employees and developing new skillsets. Adept at engaging trainees with the material by incorporating different material and training aids. Over 8+ years of related experience conducting classroom, virtual and field training sessions.
Overview
24
24
years of professional experience
Work History
Project Manager
Fiber Optic Communications
09.2022 - Current
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with team members to manage performance.
- Orchestrated projects within strict timeframes by working closely with senior leaders.
- Provided management for internal personnel
- Identified, reviewed and applied policies and procedures.
Operations Manager
UtiliQuest LLC
11.2020 - 09.2022
- Established positive and effective communication among staff and organization leadership, reducing miscommunications while boosting morale.
- Review P&Ls monthly, quarterly, yearly to cut costs while finding avenues to gain revenue
- Devised/Enforced training system and worked with team members to train new employees on protocols, safety, quality, and productivity standards
- Train/Develop supervisors and field locate technicians
- Collaborate and effectively communicate with external excavate companies
- Interviewing, recruiting, and onboarding new team members
Safety and Training Leader
USIC Locating Services
04.2019 - 11.2020
- Evaluated training needs to improve training quality.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
- Gave AGL Service Card Viewer training to entire state of GA twice
- Performed classroom, virtual, and field training for new hires and trained/developed supervisors
Production and Large Project Supervisor
USIC Locating Services
03.2015 - 04.2019
- Maintained control of large project timelines and timelines to keep teams on task and achieve schedule targets.
- Closely collaborated with project members to identify and quickly address problems.
- Oversaw/trained/developed 32 locate technicians in 40 counties in safety, quality procedures and efficient work ethic as directed by company regulations
- Effectively communicating with staff, upper management, and excavators
- Performed damage investigations and field audits
- Gave print training to technicians at tailgates
Utility Locate Technician
USIC, Columbia Co Water, CLS, Utiliquest
01.1999 - 03.2015
- Photographed utility sites and marked lines with paint, flags, offsets, and labels for identification by excavating personnel.
- Pinpointed locations of gas, CATV, phone, power, water, sewer, reuse water, and traffic signals using RD, Pipe Horn, Metrotech, Vivax
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Actively responded to emergency situations pertaining to excavation accidents.
Education
Advanced High School Diploma -
Warren Co High School
Front Royal, VA06.1993
Skills
- Operation Monitoring
- Staff Management/Training
- Financial Statement Review
- Technical Presentations
- Safety and Quality Performance Monitoring and Evaluation
- Onboarding and Orientation
- Safety and Quality Policy Development and Enforcement
- Workflow Optimization
- Employee Motivation
Timeline
Project Manager
Fiber Optic Communications
09.2022 - Current
Operations Manager
UtiliQuest LLC
11.2020 - 09.2022
Safety and Training Leader
USIC Locating Services
04.2019 - 11.2020
Production and Large Project Supervisor
USIC Locating Services
03.2015 - 04.2019
Utility Locate Technician
USIC, Columbia Co Water, CLS, Utiliquest
01.1999 - 03.2015
Advanced High School Diploma -
Warren Co High School