Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Virtua OB/GYN
Cherry Hill, NJ
09.2023 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Reviewed medical records to ensure accuracy of billing information and patient data.
Verified insurance coverage and identified third-party payers for billing purposes.
Calculated billing charges, prepared and submitted claims to insurance companies.
Medical Assistant
Rowan University
Stratford, NJ
05.2021 - 09.2023
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Customer Service Representative
Republic First Bank
Cherry Hill, NJ
02.2021 - 05.2021
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Critical Care Technician
Cooper University Hospital
Camden, NJ
04.2020 - 02.2021
Performed basic nursing duties, such as taking temperatures, pulse, respiration rate, blood pressure and other vital signs.
Provided bedside care to critically ill patients including administering medications and treatments as directed by physician or nurse.
Assisted nurses in critical care units by monitoring vital signs and providing patient care.
Assisted in transferring patients from beds to wheelchairs and stretchers for transport purposes.
Maintained accurate records of patient's condition and treatment, documenting all observations in electronic medical records system.
Responded quickly to emergency situations involving life-threatening conditions such as cardiac arrests or respiratory failure.