Angelique Antonucci
Greensburg,PA
Summary
Competent Accounts Receivable Specialist bringing 17 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Efficient Accounts Receivable Specialist offering 17 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.
Overview
38
38
years of professional experience
Work History
Accounts Receivable Clerk
EMSCO Distributors
11025 Parker Dr. North Huntingdon, PA 15642
01.2007 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Developed and maintained positive relationships with clients to maximize collections.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Manager of Operations
Menear Inc.
375 Lincoln Hwy. Jeannette, PA 15644
04.1986 - 04.2007
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Partnered with vendors and suppliers to effectively manage and budget.
- Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Associate Of General Studies - Business Administration
Hempfield Area Senior High School
Greensburg, PA06.1989
Skills
- Invoice Processing
- Payment posting
- Statement Review
- Bank Deposits
- Accounts Receivable Software
- Cash application
- Customer Relations
- Generally Accepted Accounting Principles
- Payment Coordination
- Account Monitoring
- Audit Support
- Credit management
- GL Entries
- Payment Negotiations
- Financial software
- Database updates
- Collections understanding
- Mail Routing
- Accounts Receivable
- Collections
- Customer service support
- Payment management
- Account Reconciliation
- Aging reports analysis
- Credit and collections
- Invoicing proficiency
- Microsoft Excel
- Accurate payment posting
- Data inputting
- Statement preparation
- Dispute Resolution
- Strong client relations skills
- Month-end closing procedures
- General Ledger
- Audit Procedures
- Claims Processing
- Relationship Building
- Financial Management
- Invoice Preparation
- Bookkeeping
- Team Bonding
- Investigative research
- Microsoft Office
- Time Management
- Handling Confidential Materials
- Attention to Detail
- Complaint resolution
- Vendor relationships
- Inventory Management
- Data Entry and 10-Key
- Proactive and Self-Motivated
- Payment Calculation
- Purchase Orders
- Personal Bookkeeping
Timeline
Accounts Receivable Clerk
EMSCO Distributors
01.2007 - Current
Manager of Operations
Menear Inc.
04.1986 - 04.2007
Associate Of General Studies - Business Administration
Hempfield Area Senior High School