Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelique Bailey

Grand Rapids,MI

Summary

Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.

Overview

8
8
years of professional experience

Work History

Clinical Support Staff Member

Grand River Gastroenterology
05.2023 - Current
  • Supported healthcare providers in delivering high-quality care by promptly preparing exam rooms for each appointment.
  • Promoted a clean and safe clinical environment through strict adherence to infection control protocols.
  • Efficiently managed medical records, contributing to streamlined operations within the clinic setting.
  • Contributed to a positive patient experience by consistently maintaining a professional and empathetic demeanor.
  • Performed routine office tasks necessary for office operation and presentation.
  • Took and recorded patients' vital signs, documenting in medical charts.

Assistant Store Manager

DTLR
07.2021 - 04.2023
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Environmental Technician

Alpha & Omega Painting LLC
10.2015 - 08.2018

worked on site to maintain compliance with applicable environment regulations

preformed emergency response activities, tank cleaning and equipment decontamination

worked on site to clean demolition projects

  • Inspected sanitary conditions at public facilities.

Education

High School Diploma -

Godwin Heights Senior High School
Grand Rapids, MI
05.2022

Skills

  • HIPAA Regulations Knowledge
  • Multitasking Capabilities
  • Patient Confidentiality Assurance
  • Vital Signs Monitoring
  • Electronic Medical Record Software
  • Room Preparation
  • Patient Care
  • Direct Patient Care

Timeline

Clinical Support Staff Member

Grand River Gastroenterology
05.2023 - Current

Assistant Store Manager

DTLR
07.2021 - 04.2023

Environmental Technician

Alpha & Omega Painting LLC
10.2015 - 08.2018

High School Diploma -

Godwin Heights Senior High School
Angelique Bailey