Angelique Berlin Rivera
Renton,WA
Summary
Throughout my years at Bishop Montgomery I was an active student in a number of clubs. For example Habitat for Humanity and the Key Club. I also gained Honor Roll certificates nearly every semester. Education has always been my priority. My strengths include; being a team player, working well and communicating with other staff and customers. In addition I am open to new learning experiences. Overall I am a responsible individual. I enjoy engaging with children. Overall I pride myself for being a hardworking individual with strong interpersonal skills. I love working in a rewarding environment! Whether that’s finding the right bra for a woman or helping families with their children’s condition. Working towards an end goal is what makes me feel accomplished and feeds my self esteem! Below are a list of references of individuals I have known for at least 3 years up to 20 years! All are from professional jobs, college or nanny roles.
Overview
8
8
years of professional experience
Work History
Sales Lead
Soma Intimates
06.2021 - Current
- Maintaining a positive attitude & creating a positive environment for shoppers
- Eagerly engaging with customers to better understand their needs & assure I offer them our best product
- Selling & ordering merchandise from the store
- Accurate & efficient cash handling
- Setting daily number goals within my team & taking the lead when making sales
- I prioritize helping shoppers find the perfect product
- Professional Bra fit expert
- Organize inventory and restock products.
Medical Order Intake Specialist
Performance Home Medical
01.2022 - 04.2023
- Qualifying orders for patience in need of durable medical equipment
- Entering new patients into our billing software (Brightree)
- Gathering medical documentation needed to provide patients is in need of our services
- Schedule appointments
- Direct and answer incoming calls to the correct staff
- Answer calls efficiently and know how to handle complaints
- Review the chart notes/documents to ensure the patient qualifies according to their insurance
- I work in a fast paced environment and contribute as a professional team player.
Behavior Analyst
IGCN Healthcare Partners
06.2021 - 12.2021
- Teaming with families whose children are on the autistic spectrum
- Working alongside these individuals and my supervisors & carefully plan activities that stimulate the childs’ life skills and academic strategies
- My goal is to teach children positive reinforcement & how to interact socially
- Help children understand boundaries
- Here, I was able to strengthen my interpersonal and analytical skills
- Able to communicate clearly with both children and their families
- Ability to observe a client’s behavior and therefore decide what route to take
- Input notes and build reports either during or after sessions (done on a daily basis)
- Strategically taking notice of the child’s behavior, improvement and attitude during all sessions.
Kids Attendant, Receptionist
Bay Club
08.2015 - 12.2021
- Working as a team to maintain a safe and clean environment for children
- Greeting the families in a friendly and inviting manner
- Supervising children ranging from ages 3 months - 12 years old
- Setting hourly activities for children
- Encouraging them to join our activities such as; arts and crafts, sensory play and story time
- I am able to effectively communicate through strong interpersonal skills
- Organize children’s birthday parties
- Answer calls efficiently and know how to handle complaints
- I am CPR certified.
Education
Bachelor of Science - Criminal Justice
Ashford University
Chandler, AZAssociate of Science - Criminal Justice/IGETC
Cerritos Community College
Norwalk, CAAssociate of Science - Criminal Justice
El Camino Community College
Torrance, CA12.2019
High School Diploma -
Bishop Montgomery High School
Torrance, CA05.2014
Skills
Analytical Skills
Brightree Software Proficient
Critical Thinking
Complex Problem-Solving
Customer Service
Excel Proficient
HIPPA Compliance
Interpersonal Skills
Medical Records and Documentation
Microsoft Office Proficient
Multitasking
Spanish Interpreting/Bilingual
Team Player
Time Management
Verbal and Written Communication
Work Well Independently
Additional Information
- AWARDS & CERTIFICATIONS , Bishop Montgomery High School, Honor Roll E.C.C. Spring Semester, Honor Roll
Languages
Spanish
Native or Bilingual
Persian
Elementary
Timeline
Medical Order Intake Specialist
Performance Home Medical
01.2022 - 04.2023
Sales Lead
Soma Intimates
06.2021 - Current
Behavior Analyst
IGCN Healthcare Partners
06.2021 - 12.2021
Kids Attendant, Receptionist
Bay Club
08.2015 - 12.2021
Bachelor of Science - Criminal Justice
Ashford University
Associate of Science - Criminal Justice/IGETC
Cerritos Community College
Associate of Science - Criminal Justice
El Camino Community College
High School Diploma -
Bishop Montgomery High School