Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Angelique Bromley-Harris

Virginia Beach,VA

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Reliable Administrative Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.

Overview

5
5
years of professional experience

Work History

Assistant Security Manager

Navy
Virginia Beach, VA
05.2022 - Current
  • Monitored key control access system to prevent unauthorized entry to building.
  • Conducted facility tours to showcase safety and security measures.
  • Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.
  • Gathered and compiled data to prepare budget and personnel requests and formulate justifications.
  • Investigated incidents and wrote reports.
  • Recorded incident reports with detailed accounts of occurrences.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Identified, developed, implemented and maintained security protocols for organization.
  • Investigated, prepared and submitted 15 incident reports using Defense Information Systems for Seurity(DISS).

Administrative Assistant

Navy
Virginia Beach, VA
2019.Jun - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Created PowerPoint presentations for business development purposes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Assisted with meetings and presentations within company.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Efficiently delivered personnel information to management for speedy corrective action.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.

Server

Chilli's Grill & Bar
Virginia Beach, VA
2021.06 - 2021.12
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Waitress/Bottle Service Waitress

Society Hookah Bar
Waldorf, MD
2018.08 - 2019.01
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.
  • Processed orders and facilitated customer payments using POS system.
  • Checked guests' identification before serving alcoholic beverages.

Education

Bachelor of Science - Computer Science

University of Maryland - University College
Hyattsville, MD
06.2025

Skills

  • Business Operations Management
  • Administrative Duties
  • Security Reporting
  • Microsoft Office
  • Microsoft Excel
  • Correspondence Writing
  • Appointment Coordination
  • Security Screening

Timeline

Assistant Security Manager

Navy
05.2022 - Current

Server

Chilli's Grill & Bar
2021.06 - 2021.12

Administrative Assistant

Navy
2019.Jun - Current

Waitress/Bottle Service Waitress

Society Hookah Bar
2018.08 - 2019.01

Bachelor of Science - Computer Science

University of Maryland - University College

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Angelique Bromley-Harris