Angelique Cervantes
Yorba Linda,CA
Summary
Skilled with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Assistant Volunteer Coach
Horsepower Wrestling Club
03.2024 - Current
- Contributed to a positive coaching environment, fostering strong relationships with athletes and their families.
- Maintained a safe training environment by enforcing proper safety protocols at all times during practices and games.
- Led group exercises sessions as part of regular practice schedule aimed at building strength and endurance while reducing risk of injury.
Seasonal Worker
Bath and Body
10.2024 - 01.2025
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Sales Associate
Victoria Secret
10.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Load Planner
Cornerstone
05.2022 - 08.2022
- Supported management''s efforts towards continuous improvement through participation process improvement initiatives related load planning..
- Reduced transportation costs for the company with effective load planning and consolidation techniques.
Sales Associate/Cashier
Dollar Tree
05.2020 - 01.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Science - Psychology
Menlo College
Atherton, CA05.2025
High School Diploma -
Walnut High School
05.2020
Skills
- Quick learner
- Strong work ethic
- Collaboration
- Task prioritization
- Attention to detail
- Time management
- Dependable and hardworking
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Worker
Bath and Body
10.2024 - 01.2025
Assistant Volunteer Coach
Horsepower Wrestling Club
03.2024 - Current
Sales Associate
Victoria Secret
10.2022 - 12.2023
Load Planner
Cornerstone
05.2022 - 08.2022
Sales Associate/Cashier
Dollar Tree
05.2020 - 01.2021
High School Diploma -
Walnut High School
Bachelor of Science - Psychology
Menlo College
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