Angelique Chase
West Hollywood,CA
Summary
Analytical and charismatic Licensed Esthetician with over 3 years of delivering evidence-based skincare solutions alongside exceptional guest relations. Adept at diagnosing skin concerns, constructing data-driven treatment plans, and achieving a consistent 20% growth in retail revenue. Combines professional rigor with approachable warmth—transforming each session into an engaging experience that cultivates trust and loyalty. Eager to contribute strategic insights, operational excellence, and dynamic personality to a forward-thinking spa or wellness brand. Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Esthetician & Marketing Coordinator
Beverly Wilshire Aesthetics
Beverly Hills, CA
01.2025 - Current
- Administer HydraFacial, Morpheus 8, and other advanced facial treatments, delivering 30+ services per month.
- Coordinate and create social media content and email marketing campaigns, boosting online engagement by 25% month-over-month.
- Plan and execute pop-up events at Hot 8 Yoga to showcase signature treatments and drive new client bookings.
- Implement and manage appointment scheduling and updated cancellation policies via MindBody, reducing no-show rates by 15%.
- Train new estheticians on treatment protocols, software systems, and customer service best practices.
- Oversee inventory management for skincare products and medical devices, ensuring timely reorder and zero stockouts.
Assistant Operations Manager
Beverly Hills Plaza MedSpa
Beverly Hills, CA
11.2023 - 01.2025
- Managed inventory for clinical supplies and retail products, ensuring accurate stock levels and timely reorders.
- Handled client bookings and check-outs, optimizing appointment flow and improving front-desk efficiency by 20%.
- Developed marketing ideas and social media posts, increasing local brand awareness and driving a 15% uptick in new client inquiries.
- Prospected and engaged leads, resolving client issues promptly to maintain a 90% satisfaction rating.
Esthetician
SugarLA
West Hollywood, CA
09.2023 - 10.2024
- Delivered advanced sugaring services to men, women, and teens, achieving 95% client retention.
- Managed 30+ weekly appointments via MindBody, reducing booking errors by 15%.
- Exceeded monthly retail sales targets by 20% through strategic upselling of pre- and post-care products.
- Maintained pristine treatment rooms and adhered to strict sanitation protocols.
Esthetician
Love Your Body
West Hollywood, CA
03.2023 - 09.2023
- Conducted in-depth client consultations, tailoring treatment plans and increasing book-back rates by 25%.
- Exceeded sales goals by upselling add-on services, contributing to a 15% revenue growth.
- Operated LPG Endospheres and Cryoskin devices, and administered StimLight Red Light Therapy sessions.
- Oversaw daily salon operations, including appointment scheduling and room turnover.
Server
Pura Vita
West Hollywood, CA
09.2021 - 09.2023
- Provided five-star service in a high-volume Mediterranean restaurant, handling up to 200 covers per shift.
- Trained 10+ staff on front-of-house protocols and POS systems, improving efficiency during peak hours.
- Developed rapport with regular guests, boosting repeat visits by 30%.
Guest Experience Specialist
Hairy Little Things
West Hollywood, CA
07.2022 - 03.2023
- Certified in Brow Lamination; refined brow cleanup techniques, adding two new service lines.
- Managed guest check-in/out and appointment scheduling across three locations, ensuring seamless communication.
- Assisted with inventory control, ordering supplies to prevent stockouts and minimize waste.
Guest Relations Agent
Sportsmen’s Lodge Hotel
Studio City, CA
09.2018 - 03.2020
- Delivered concierge-level service to international and entertainment-industry clientele.
- Collaborated with cross-department teams to coordinate VIP itineraries, driving a 12% increase in high-tier bookings.
- Resolved guest concerns swiftly, maintaining a 4.8/5.0 satisfaction rating.
Education
Esthetician Certification -
KC Beauty Academy
Los Angeles, CA01.2022
Associate of Arts -
Miracosta College
Oceanside, CA01.2014
High School Diploma -
Poway High School
Poway, CA01.2010
Skills
- Chemical peel application
- Hydro jelly masks
- Sugaring and waxing
- Brow lamination and tinting
- Brow cleanup services
- Client consultations and assessments
- Product and package upselling
- Microsoft Office proficiency
- Social media marketing strategies
- Appointment scheduling and management
- Inventory oversight
- Sales strategy development
- Upselling techniques expertise
- Brand awareness initiatives
- Extractions and pore cleansing
- Dermaplaning skills
- Body hair removal methods
- Verbal and written communication skills
- Multitasking and organizational skills
- Spa retail sales expertise
- Acne treatment specialization
- Facial massage techniques proficiency
- Radiofrequency skin tightening treatments
- Manual lymphatic drainage techniques
- Guest services excellence
Certification
- California Licensed Esthetician, #Z 152859
- Hydrafacial Certification
- SkinPen Certification
- Brow Lamination Certification
- Food Handler’s Card & Alcohol Safety Card
References
References available upon request.
Core Skills
Deep-Cleaning, Acne, 24K Gold, Brightening, LightStim LED, Lymphatic Drainage, Microdermabrasion, Chemical Peels, Hydro Jelly Masks, Sugaring, Waxing, Brow Lamination, Brow Henna & Tint, Brow Cleanup, Client Consultations, Upselling Products & Packages, Post-Treatment Aftercare, MindBody, Acuity Scheduling, LightSpeed, RoomMaster, Opera, Toast, Microsoft Office
Timeline
Esthetician & Marketing Coordinator
Beverly Wilshire Aesthetics
01.2025 - Current
Assistant Operations Manager
Beverly Hills Plaza MedSpa
11.2023 - 01.2025
Esthetician
SugarLA
09.2023 - 10.2024
Esthetician
Love Your Body
03.2023 - 09.2023
Guest Experience Specialist
Hairy Little Things
07.2022 - 03.2023
Server
Pura Vita
09.2021 - 09.2023
Guest Relations Agent
Sportsmen’s Lodge Hotel
09.2018 - 03.2020
Esthetician Certification -
KC Beauty Academy
Associate of Arts -
Miracosta College
High School Diploma -
Poway High School