Angelique Ewart
Summary
Proven track record in enhancing customer experience and sales floor efficiency at Michaels Arts And Crafts, demonstrating exceptional customer service and problem-solving skills. Excelled in merchandise replenishment and inventory management, significantly improving store appearance and shopping satisfaction. Adept at training new team members, showcasing leadership and adaptability. Capable Replenishment Team Member effective at keeping merchandise moving from trucks, to storage and on to sales floor smoothly. Dedicated to efficiency and adept at multitasking.
Overview
10
10
years of professional experience
Work History
Replenishment Team Member
Michaels Arts And Crafts
03.2014 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.
- Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
- Performed section resets to match new planograms.
- Assisted in loss prevention efforts by identifying damaged or expired products and removing them from sales floor.
- Improved store appearance and shopping experience with consistent shelf maintenance, product organization, and display setup.
- Enhanced productivity by assisting with training new team members on replenishment procedures and best practices.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Education
High School Diploma -
Capital High School
Boise, ID06.1989
Skills
- Customer Service
- Customer relations skills
- Sales floor support
- Planograms
- Quick Learner
- Problem-Solving
- Dependable and reliable
- Multitasking
- Adaptability and Flexibility
- Heavy Lifting
Timeline
Replenishment Team Member
Michaels Arts And Crafts
03.2014 - Current
High School Diploma -
Capital High School
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