Angelique Gallegos
Aurora,CO
Summary
Authorized to work in the US for any employer
Overview
5
5
years of professional experience
Work History
Legal Process Server
Proof Technologies Corp
06.2021 - Current
- In my role as a Legal Process Server, I excel in fostering strong and effective communication with territory managers, legal representatives, and clients across various cases and law firms
- As an independent contractor associated with Proof, I take charge of managing my active caseload, scheduling (to a reasonable extent), provisioning necessary supplies, and handling all travel arrangements
- I am responsible for meticulously preparing all the essential legal documents, including securing notarization when required
- Beyond this, I undertake multiple diligent attempts to personally deliver these documents to the intended recipients, maintaining detailed records and important notes that prove invaluable in my efforts to reach the recipients, or for the benefit of attorneys and legal representatives involved
- I firmly believe that clarity and alignment among all parties are paramount for the successful execution of our collective tasks
- Striving for such clarity and alignment, I consistently work towards ensuring that everyone involved is on the same page, which, in turn, enhances overall operational efficiency
- In sum, I take an all-encompassing approach to manage every facet of my responsibilities, ensuring top-notch service, seamless communication, and operational effectiveness
- My harmonious working relationship with the territory managers, along with our shared satisfaction with our collaboration, underscores the success and quality of our working partnership.
Production Manager & Assistant Estimator
Colorado Auto Body Denver West
07.2019 - 01.2021
- In my role, I assumed a comprehensive managerial position with a strong focus on optimizing operational efficiency and delivering exceptional service
- I was entrusted with a wide array of responsibilities, including:
- Production Schedule Management: I adeptly coordinated the daily production schedule for all shop employees, ensuring the seamless flow of work and the timely completion of tasks
- Payroll Oversight: On a weekly basis, I efficiently handled the payroll process, ensuring that all employees were compensated accurately and on time
- Customer Engagement: Maintaining a strong and personal connection with our customers was a top priority
- I proactively communicated with them, providing progress updates through their preferred channels, be it email or phone, and promptly addressed any inquiries or concerns related to repairs and appointments
- Parts Department Leadership: I managed the parts department, taking charge of various aspects such as vendor communication, orders, payments, receiving incoming parts, and handling credit memos and returns related to parts and repairs
- This comprehensive approach helped streamline the process and maintain supplier relationships
- Financial Oversight: I played a pivotal role in the financial aspects of the operation
- This included the meticulous reconciliation of files and daily deposit tracking, ensuring financial records were always up to standard
- Estimate Preparation: I actively participated in the estimation process by creating estimates for walk- in appointments and online requests using our specialized estimating system
- Prior to finalization, I collaborated with my manager to verify accuracy, fostering a collaborative team environment
- My commitment to excellence and efficiency in these areas greatly contributed to the success and smooth operation of our shop, ultimately enhancing customer satisfaction and the overall performance of the team.
Assistant Manager
Vitality Bowls
05.2018 - 03.2019
- In my role as an Assistant Manager at an acai bowl establishment, I had the responsibility of overseeing in-store operations to ensure a positive customer experience
- Here's the scoop on my role:
- Operational Oversight: I took the lead in managing the day-to-day store operations, ensuring efficient and effective performance
- Food and Catering Management: I was responsible for maintaining the quality of our food offerings and catering orders, ensuring customer satisfaction with every bite
- Vendor Relations: I maintained strong communication with our product suppliers to ensure timely and efficient product procurement, contributing to the overall operational efficiency
- Shift Coordination: I played a key role in scheduling daily shifts, strategically organizing our team to optimize both business success and customer satisfaction
- Additional Responsibilities: Additionally, I handled store opening and conducted candidate interviews during the recruitment process
- In this capacity, I contributed to the smooth operation of the establishment, consistently aiming to enhance the customer experience.
Education
High School Diploma -
Colorado's Finest Alternative High School
Englewood, CO2015
Skills
- Data Entry
- Organizational
- Management
- Inventory Management
- Communications
- Team Building
- Detail-Oriented
- Adaptable
- Training
- Production Management
- Discretion
- Fast Learner
- Time Management
- Scheduling
Timeline
Legal Process Server
Proof Technologies Corp
06.2021 - Current
Production Manager & Assistant Estimator
Colorado Auto Body Denver West
07.2019 - 01.2021
Assistant Manager
Vitality Bowls
05.2018 - 03.2019
High School Diploma -
Colorado's Finest Alternative High School