Angelique Harris
St Petersburg
Summary
Personal Care Assistant with strong expertise in compassionate care and dementia support. Proven track record of enhancing client well-being through empathetic support and creating safe living environments. Skilled in developing personalized care plans and fostering positive relationships with clients. Demonstrated ability to maintain high standards of care and improve quality of life for individuals in need.
Overview
13
13
years of professional experience
Work History
Personal Care Assistant
Bridge Senior Living
Fort Mill
04.2025 - 10.2025
- Promoted resident comfort by facilitating daily living activities and personal hygiene tasks
- Provided emotional support and companionship to enhance patient well-being
- Ensured safety by maintaining cleanliness in patient areas
- Adhered to established safety protocols for patient protection
- Relay changes in client status to supervisors for prompt interventions
- Monitored surroundings to guarantee patient safety; responded swiftly to emergencies
- Engaged patients in recreational activities such as reading and games
Caregiver
The Pines Senior Living
Charlotte
04.2022 - 09.2025
- Facilitated engagement in daily activities to enhance overall quality of life
- Ensured compliance with HIPAA standards to protect client confidentiality
- Washed clothing and bedding regularly, promoting a clean environment
- Protected individual rights while maintaining the confidentiality of sensitive information
- Assisted clients with daily tasks like bathing and grooming to promote autonomy
- Delivered empathetic care and companionship, enhancing emotional well-being
Client Relations Specialist
Wells Fargo & Company
Charlotte
08.2012 - 11.2021
- Managed client inquiries while ensuring prompt and efficient issue resolution
- Provided comprehensive product information and guidance on financial services to clients
- Trained new team members in client engagement techniques and adherence to company policies
- Maintained detailed records of client interactions and transactions in systems
- Facilitated interdepartmental communication for streamlined issue resolution
- Achieved consistent exceedance of company productivity standards
- Supported clients with technical product usage queries
- Analyzed customer interaction patterns to uncover trends for upselling initiatives
Education
Some College (No Degree) - Psychology
Ellis College of New York Institute
Old Westbury, NYSkills
- Companionship and support
- Quality of life enhancement
- Tact and diplomacy
- Compassionate care
- Dementia care expertise
- First aid and CPR certified
- Safety compliance
- PPE proficiency
Timeline
Personal Care Assistant
Bridge Senior Living
04.2025 - 10.2025
Caregiver
The Pines Senior Living
04.2022 - 09.2025
Client Relations Specialist
Wells Fargo & Company
08.2012 - 11.2021
Some College (No Degree) - Psychology
Ellis College of New York Institute