Angelique Henson
Glenallen,MO
Summary
Dedicated Certified Nursing Assistant with a strong focus on patient care, HIPAA compliance, and compassionate support. Proven ability to enhance patient comfort and satisfaction through effective communication and teamwork.
Overview
27
27
years of professional experience
Work History
Certified Nursing Assistant
Southeast Hospital
Cape Girardeau, MO
03.2019 - 06.2026
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Delivered high-quality care to [Type] patients in hospital facility.
- Followed directions of licensed nurses to administer medications and treatments.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Assisted nursing staff with daily activities, enhancing workflow efficiency and patient satisfaction.
- Administered patient care, including bathing, dressing, and grooming, ensuring comfort and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Medical Office Assistant
Woodland Hills of Marble Hill
Marble Hill, Mo
06.2014 - 02.2016
- Coordinated patient scheduling and managed appointment workflows to enhance office efficiency.
- Processed patient records and maintained confidentiality in compliance with HIPAA regulations.
- Assisted healthcare providers with administrative tasks, ensuring smooth office operations.
- Implemented electronic health record systems to streamline documentation and improve data accuracy.
- Monitored inventory levels of medical supplies, ensuring timely reordering to prevent shortages.
- Trained new staff on office procedures and software applications, fostering a collaborative work environment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Nursing Assistant
Lutheran Home
Cape Girardeau, MO
08.2011 - 10.2014
- Implemented infection control measures, contributing to improved safety standards within the facility.
- Coordinated with interdisciplinary teams to create tailored care plans that address individual patient needs.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Labor Worker
Liley Funeral Homes and Counter Top Shop
Marble Hill, MO
06.2005 - 10.2010
- Assisted in preparation and transportation of deceased individuals for funerals and memorial services.
- Operated tools and machinery for countertop fabrication, ensuring quality standards were met.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Collaborated with team members to streamline workflow processes during busy periods.
- Trained new labor workers on proper handling techniques for sensitive materials and equipment.
- Managed inventory of supplies, ensuring timely reordering to prevent project delays.
Certified Nursing Assistant
Woodland Hills of Marble Hill
Marble Hill, Mo
07.2009 - 01.2010
- Administered patient care, including bathing, dressing, and grooming, ensuring comfort and dignity.
- Assisted nursing staff with daily activities, enhancing workflow efficiency and patient satisfaction.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Educated patients and families on care plans, promoting understanding and adherence to health protocols.
- Documented patient information accurately in electronic health records to maintain compliance and quality of care.
- Trained new staff on best practices for patient assistance, fostering a collaborative team environment.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Nursing Assistant
Eldercare of Marble Hill
Marble Hill, MO
01.1999 - 09.2005
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Collaborated with nursing staff to develop and implement personalized care plans.
- Monitored vital signs and reported changes in patient conditions promptly.
- Trained new staff on best practices for resident care and safety protocols.
Education
GED -
N/A
Marble Hill, MOMedical Office Specialist -
Career And Technology Center
Cape Girardeau, MOAssociate of Arts - General Studies
Mineral Area College
Park Hills, MO08-2020
Certified Medication Technician -
Woodland Hills
Marble Hill, MO2017
CNA License -
Woodland Hills
Marble Hill, MO04-2003
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Bedside manner
- Vital signs monitoring
- Dressing assistance
- Compassionate caregiver
- Patient-focused care
- Medical terminology
- Feeding assistance
- Positioning patients
- End-of-life care
- Urinary catheter care
- Ambulation assistance
- Healthcare ethics
- Transporting patients
- Supporting personal needs
- Feeding assistance expert
- Patient management
- Valid [state] driver's license
- Blood glucose testing
- Medical records management
- Restraint application
- Tracheostomy care
- Pediatric care
- Toileting assistance
- Range of motion exercises
- Monitoring fluids
- Dementia and Alzheimer's care
- Oxygen therapy
- Catheter change and preparation
- Intake recording
- Collecting specimens
Timeline
Certified Nursing Assistant
Southeast Hospital
03.2019 - 06.2026
Medical Office Assistant
Woodland Hills of Marble Hill
06.2014 - 02.2016
Certified Nursing Assistant
Lutheran Home
08.2011 - 10.2014
Certified Nursing Assistant
Woodland Hills of Marble Hill
07.2009 - 01.2010
Labor Worker
Liley Funeral Homes and Counter Top Shop
06.2005 - 10.2010
Nursing Assistant
Eldercare of Marble Hill
01.1999 - 09.2005
GED -
N/A
Medical Office Specialist -
Career And Technology Center
Associate of Arts - General Studies
Mineral Area College
Certified Medication Technician -
Woodland Hills
CNA License -
Woodland Hills