Summary
Overview
Work History
Education
Skills
Languages
Leadership and Activities
Timeline
Generic

Angelique Hernandez

Madera,Ca

Summary

Enthusiastic and customer focused retail associate. Experienced in working in fast paced environments while delivering excellent customer service, handling cashier responsibilities, and supporting front-end operations across multiple departments. Recognized for strong communication, adaptability, and teamwork skills, with the ability to create positive guest experiences and efficiently manage high-volume customer interactions. Eager to contribute to a positive, welcoming, people focused environment by utilizing strong communication and teamwork skills.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Lowes Home Improvment
Madera, CA
06.2025 - Current
  • Thrived in a fast-paced environment by managing high customer volume while maintaining professionalism and a positive attitude.
  • Collaborated with team members to maintain an organized front-end area and ensure smooth daily store operations.
  • Delivered friendly and efficient customer service by assisting customers with purchases, answering questions, and creating a positive shopping experience.
  • Assisted customers with product information, store services, and promotions to help meet customer needs and improve satisfaction.
  • Trained to operate multiple register stations including Mainline, Garden Center, Pro Services, and Customer Service desks.

Education

High School Diploma -

Madera High School
Madera, CA
06-2025

Bachelor of Science -

Madera Community College
Madera, CA
05-2029

Skills

  • Dependable Teamwork & Initiative
  • Cash Handling & Accurate Point-of-Sale (POS) Transactions
  • Multi-Department register operations
  • Front end retail operations
  • Problem Solving
  • Communication Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Leadership and Activities

Led and coordinated school events by delegating tasks, organizing planning efforts, and maintaining effective communication within the team. Encouraged member participation during meetings and helped keep events running smoothly while developing strong leadership, teamwork, event planning, and problem-solving skills.

Timeline

Customer Service Associate

Lowes Home Improvment
06.2025 - Current

High School Diploma -

Madera High School

Bachelor of Science -

Madera Community College
Angelique Hernandez