Angelique Hickman
Crystal River,FL
Summary
I have a passion for education and the environment. I am highly organized and outgoing. I have coordinated and documented small and large projects. I have written polices and procedure manuals.
Overview
36
36
years of professional experience
Work History
Brokerage Coordinator
Trotter Realty
HOMOSASSA, FL
09.2019 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Maintained clean reception area to promote positive, professional environment for clients.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Interior Design Assistant
Marc Michaels Interior Design
Winter Park, FL
10.2000 - 01.2005
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
- Conducted market research to understand trends and customer preferences.
- Visited job sites through out the building process to take notes and record space measurements to create floor plans.
- Drafted room layouts and produced furniture plans.
- Photographed progress and finished projects.
- Ordered samples from vendors to handle presentation creation activities.
- Handled communication with clients by answering telephone calls and responding to emails and official letters.
- Staged builder model homes .
- Completed order information by filling out order forms.
- Developed space planning concepts, color palette selections and textile presentations.
- Participated in furniture selection and documentation of specifications.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
Interior Design Coordinator
486 Properties/Citrus Hills Construction
Hernando, FL
04.1998 - 04.2000
- Maintained open communication by presenting regular updates on project status to customers.
- Helped customers with interior finish selections and paint colors.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education Volunteer
Save Crystal River
Crystal River, FL
10.2019 - Current
- Supported student learning objectives.
- Assisted organization with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support origination's lesson delivery.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
Board Member
Halls Swim Team
Knoxville, TN
08.2016 - 02.2019
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Detailed factors such as weather, incidents and aid rendered in daily reports to team.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Volunteer Teacher
Creative Learning Academy
Knoxville, TN
08.2016 - 05.2018
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Board Member
Smoky Mountain- CISV
Knoxville, TN
09.2015 - 05.2019
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Step-up planner 2016-2017
- President Elect 2017-2017
- President 2017-2019
- Past President 2019-2020
- Met with other volunteers and program leaders to discuss new service opportunities.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Planned and delivered numerous activities and special events for programs and services.
- Encouraged donations by supporting community fundraising events and campaigns.
- Organized and managed events and projects as part of community support services.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Assisted program manager with planning and fundraising responsibilities.
- Spoke with community organizations to boost outreach and highlight programs successes.
Volunteer Position Citizen Science
Great Smoky Mountain
Townsend, TN
09.2014 - 05.2019
- Completed Field logs for Monarch tagging, salamander populations, and phenology.
- Volunteered with public education of Monarch tagging, salamander populations and phenology.
- Planned and coordinated logistics of Monarch tagging, salamander identification and phenology.
Board Member
BBCC Swim Club
Knoxville, TN
05.2014 - 08.2018
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Detailed factors such as weather, incidents and aid rendered in daily reports to team.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Volunteer Teacher
TEE Homeschool Co-op
Knoxville , TN
08.2013 - 05.2016
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Board Member
Ayso 1390
Knoxville, TN
08.2011 - 05.2016
- Oversaw field planning and coordination in full compliance with established standards.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked as Treasurer
Education
Associate of Applied Science - Interior Design
Illinois Central College
East Peoria, IL05.1998
Skills
- Communicating with Parents and Teachers
- Organizational and Planning Skills
- Collaborative and Team-Oriented
- Audio-Visual Demonstrations
- Document Coordination
- Organizing and Distributing Materials
- Supervising Classroom Activities
- Lesson Planning and Preparation
- Creating a Safe Learning Environment
- Volunteer Engagement
- Encouraging Participation and Inclusivity
- Experience with Diverse Student Populations
Timeline
Education Volunteer
Save Crystal River
10.2019 - Current
Brokerage Coordinator
Trotter Realty
09.2019 - Current
Board Member
Halls Swim Team
08.2016 - 02.2019
Volunteer Teacher
Creative Learning Academy
08.2016 - 05.2018
Board Member
Smoky Mountain- CISV
09.2015 - 05.2019
Volunteer Position Citizen Science
Great Smoky Mountain
09.2014 - 05.2019
Board Member
BBCC Swim Club
05.2014 - 08.2018
Volunteer Teacher
TEE Homeschool Co-op
08.2013 - 05.2016
Board Member
Ayso 1390
08.2011 - 05.2016
Interior Design Assistant
Marc Michaels Interior Design
10.2000 - 01.2005
Interior Design Coordinator
486 Properties/Citrus Hills Construction
04.1998 - 04.2000
Associate of Applied Science - Interior Design
Illinois Central College
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