Angelique Marzullo

• Managed a diverse portfolio of accounts, ensuring each client received personalized attention to their unique needs
• Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service
• Increased account retention and growth through building strong relationships with key clients
• Expanded client base through targeted prospecting and effective lead generation efforts
• Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships
• Diligently monitored progress towards goals resulting in consistently meeting and exceeding quarterly sale targets
• Oversaw contract negotiations ensuring mutually beneficial terms were agreed upon between company and client
• Consistently maintained high levels of client’s satisfaction through proactive communication and prompt problem resolution
• Delivered informative product demonstration to prospective clients showcasing the value of our offerings in meeting their specific needs
• Developed and implemented sales strategies to increase revenue.

Assisted a monthly average of 100+ customers in selecting vehicles to match their budget and expectations.

Offered through explanations regarding the performance, applications, and benefits of 30 or more vehicles.

Built a strong rapport with customers and earned 30% returning customers.

Organized three outside events promoting the dealership.

• Executed the daily duties to maintain a household of six people
• Managing funds, running errands, scheduling and mapping out all family activities and projects
• Spouse passed in November of 2020.

• Used consultative sales approach to understand customer needs and recommend relevant offerings
• Responded to telephone and in-person requests for information
• Followed up with existing customers to provide additional support
• Provided sales and customer service assistance to walk-in traffic
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

• Schedule Sales Appointments for District court
• Cold and warm sales calling to identify potential prospects
• Schedule sales appointments for district directors using telephone, email, and networking
• Manage calendar and appointments
• Manage new client acquisition, accounts receivable, and membership process.

• Primary contact and individual contributor of loan applications from submission to funding
• Responsible for title commitments, pay-offs, subordinations, and settlement statements
• Audit application paperwork for information integrity up to and including employment verification, judgments, and liens
• Responsible for accurate documentation to company and legal standards
• Successfully migrated computer systems without delay to pipeline or funding
• Assist manager with new hire training and development
• Customer Service.