Professional Customer Specialist graduate with Fashion Merchandise and minor in Business Focus. I am motivated to provide highest quality customer experience. Strong administrative and organizational skills. Dedicated to increasing customer satisfaction and retention through efficient and accurate problem resolution.
Talented Fashion Consultant familiar with all customer styling needs and preferences. Adept at providing first-rate customer service and personal shopping support.
Work History
Business Operations Specialist
2 Years 8 Months
AutoNation | 11.2023 - 07.2026
Analyzed operational workflows to identify areas for process improvement.
Coordinated cross-departmental communication to enhance project efficiency.
Implemented system updates for inventory management software,
Facilitated development and reporting of program metrics.
Boosted customer satisfaction by improving communication channels between departments and resolving issues promptly.
Liaised with clients to provide status updates on accounts and projects.
Merchandising Data Analyst
1 Year 1 Month
7-eleven | 09.2021 - 10.2022
Worked with software to analyze data, enter data and register new products so they can flow to stores
Trained and managed merchandising associates to uphold company standards in customer service and product information.
Recorded New data Riversand software databases, streamlining analysis procedures for efficiency and accuracy.
Bridal Consultant/Visual Merchandising Intern
5 Months
Terry Costa | 10.2019 - 03.2020
Sold and fitted wedding for brides-to-be.
Educated customers on promotions to enhance sales.
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
Curated and prepared apparel and accessories for photo shoots.
Fashion Stylist Men and Women
1 Year
JCPenney | 08.2020 - 08.2021
Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
Cultivated lasting relationships with clients through one-on-one interactions in store environment
Fashion Sales Associate
2 Years
Nordstrom | 01.2018 - 01.2020
Updated pricing and signage to complete product displays and educate customers.
Cultivated lasting relationships with clients through one-on-one interactions in store environment.
Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
Education
Bachelor of Science - Fashion Merchandising. Minor in Business Focus
University Of North Texas | Denton, TX | 05.2020
Associate of Arts
Tarant County College | 05.2016
Skills
Sales expertise
Report preparation
Good listening skills
Customer service
MS Office
Problem resolution
Efficient Data Entry
Verifying Data Accuracy
Data Processing
Timeline
Business Operations Specialist
AutoNation
11.2023 - 07.2026Read More
Merchandising Data Analyst
7-eleven
09.2021 - 10.2022Read More
Fashion Stylist Men and Women
JCPenney
08.2020 - 08.2021Read More
Bridal Consultant/Visual Merchandising Intern
Terry Costa
10.2019 - 03.2020Read More
Fashion Sales Associate
Nordstrom
01.2018 - 01.2020Read More
University Of North Texas
Bachelor of Science from Fashion Merchandising. Minor in Business Focus